The outcome of this programme creates entry-level systems support professionals with good fundamental knowledge of the information technology field, coupled with interpersonal and business skills, allowing for specialisation in various systems support fields.
DurationThe outcome of this programme creates entry-level systems support professionals with good fundamental knowledge of the information technology field, coupled with interpersonal and business skills, allowing for specialisation in various systems support fields.
Included in the fees:
Recommendation
Specialise after completing IT Technical Support I by doing IT Technical Support II or Cloud & Security Professional: Cisco as a 2nd year.
After completing IT Technical Support II, enrol for Cloud & Security Professional: Cisco as your 3rd year specialisation
Business Academy of Southern Africa CC is a holding company of three companies, BASA Technologies, BASA Capacity Development Institute and BASA Consultancy. The company was formed in March 2011.
All the BASA companies operate mainly from Pretoria South Africa but on request the services may be extended to other cities or towns in South Africa and Other Countries like Zimbabwe, Swaziland, Namibia and Botswana. Services may also be offered regionally and Internationally on request.
The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels.
In this department the IT Technical support qualification creates entry-level systems support professionals with good fundamental knowledge of the technical support field.
Given the development in the IT world, IT System Support becomes a very important and competitive field to develop and improve a country. Through this program, students will be exposed to main aspects that cover providing support for business systems.
It introduces theoretical concepts of EUC and requires the application thereof to develop a range of skills that will enable learners to be better-informed workers in the IT industry.
A qualifying learner at this level will be a well-rounded IT professional building on foundational technical skills acquired at NQF level 4, via the National Certificate in IT Technical Support or equivalent.
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