ITIL (Intermediate, SS)

by WiseLearner

ITIL (Intermediate, SS) Course is Offered by WiseLearner.

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img Duration

16 Hours

Course Details

About the course:

  • 16 hours of instructor led classroom training
  • ITIL Intermediate exam
  • 100% Success Rate
  • Hard copy of the material
  • Softcopy of SS material
  • E- certificate
  • Highly competent and ITIL Expert certified trainers
  • Free refreshment classes within 6 months

 

Course Ooutline:

 ITIL Intermediate SS- Course objective

  • Introduction to service strategy
  • Service strategy principles
  • Service strategy processes
  • Governance
  • Organizing for service strategy
  • Technology considerations
  • Implementing service strategy
  • Challenges, critical success factors and risks

 

Benefit:

  • Improved understanding of customers and market spaces
  • Ability to identify and analyze demand patterns and use of services
  • Superior capabilities for managing overall services portfolio
  • Ability to optimize IT investments
  • Improves job performance and opens up better career avenues
  • Miyapur Branch

    Office 101, Metro Avenue, Plot No. 28 & 29 Behind Indian Oil Petrol Pump, Miyapur Metro Station Pillar Number, Miyapur, Hyderabad

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