ITIL 2011

by Learn Quest Claim Listing

This ITILĀ® 2011 Overview course is designed to introduce the latest ITILĀ® edition 2011 concepts

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1 Day

Course Details

This ITIL® 2011 Overview course is designed to introduce the latest ITIL® edition 2011 concepts and explains the major differences with earlier versions of ITIL®.

ITIL® is a set of best practices guidance that has become a worldwide-adopted framework for Information Technology Services Management (ITSM) by many Public & Private Organizations. Since early 1990, ITIL® has been evolving from focusing on Functions and Processes under versions 1 and 2 to focusing on the Full Service Lifecycle Management under current version.

  • Sydney Branch

    Level 28, 1 Market Street, Sydney

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