his module also covers the links between lifecycle stages, the processes used and their contribution to service management practices. This course prepares the student for the ITIL 4 Foundation exam.
DurationITIL 4 Foundation is the entry-level certification, providing general awareness of the key elements, terminology, and concepts of ITIL®.
This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices. This course prepares the student for the ITIL 4 Foundation exam.
ITIL® is the world's leading best practice framework for implementing IT Service Management. Organizations use
ITIL to plan, implement, support, and improve services and create value for their customers. In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in an organization. This course is accredited by Peoplecert.
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Target Audience:
IT professionals
Business operation managers
IT audit professional
Business support professionals
Database administrators
Service delivery professionals
Quality analysts
Application development and management professional
Milestone Technical Institute provides hands-on training on Microsoft, Cisco, ITIL, AWS, Azure, Oracle, CompTIA, Salesforce and other IT certification programs. We help you achieve your educational and career goals.
Whether you are a student or an established professional, Milestone Technical Institute has all the answers for your technical learning needs.
Join hands with us and you can rest assured that everything you learn will be significant, complete, and will meet today’s job requirements.
The ITIL4 Foundation course is a 3-day course that is designed to provide IT leaders, practitioners, support staff and staff interfacing with the organization's digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices th...
ITIL, Information Technology Infrastructure Library is a set of detailed service practices, now known as IT Service Management (ITSM), that focuses on aligning IT services with business needs.
ITIL® 4 is the next iteration that incorporates all the best from previous versions and expands on this body of knowledge, by providing a practical and flexible approach to support organizations on their journey to the new world of digital transformation.
This course introduces learners to the management of modern IT-enabled services, provides them with an understanding of the common language and key concepts, and shows them how they can improve their work and the work of their organization with ITIL 4 guidance.
In this ITIL 4 training course, attendees learn the core aspects of the ITIL Framework and how to use it to improve the quality of services delivered to their customers.
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