his module also covers the links between lifecycle stages, the processes used and their contribution to service management practices. This course prepares the student for the ITIL 4 Foundation exam.
DurationITIL 4 Foundation is the entry-level certification, providing general awareness of the key elements, terminology, and concepts of ITIL®.
This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices. This course prepares the student for the ITIL 4 Foundation exam.
ITIL® is the world's leading best practice framework for implementing IT Service Management. Organizations use
ITIL to plan, implement, support, and improve services and create value for their customers. In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in an organization. This course is accredited by Peoplecert.
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Target Audience:
IT professionals
Business operation managers
IT audit professional
Business support professionals
Database administrators
Service delivery professionals
Quality analysts
Application development and management professional
Milestone Technical Institute provides hands-on training on Microsoft, Cisco, ITIL, AWS, Azure, Oracle, CompTIA, Salesforce and other IT certification programs. We help you achieve your educational and career goals.
Whether you are a student or an established professional, Milestone Technical Institute has all the answers for your technical learning needs.
Join hands with us and you can rest assured that everything you learn will be significant, complete, and will meet today’s job requirements.
ITIL, Information Technology Infrastructure Library is a set of detailed service practices, now known as IT Service Management (ITSM), that focuses on aligning IT services with business needs.
ITIL Foundation course is a workshop covering the basic understanding of the Life Cycle and packed with stimulating discussions, lots of practical examples, and a real-life case study woven through the course to illustrate the concepts taught.
This course introduces learners to the management of modern IT-enabled services, provides them with an understanding of the common language and key concepts, and shows them how they can improve their work and the work of their organization with ITIL 4 guidance.
Technical Institute of America is one of the nation’s largest provider of ITIL 4 Foundation classroom and live online training. Our documented 99% passing rate, has allowed us to train thousands of students to pass their ITIL exam on the first try.
Information Technology Infrastructure Library (ITIL) is a set of best practices that aim to create and enhance the ITSM process. The ITIL Foundation Course is the key to get involved in building a reliable, highly flexible and adaptive IT environment to serve to the varied needs of organizations.
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