This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices.
Learn the foundations of IT service management and how they can benefit your organization. Certification exam voucher included!
This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled services. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL 4 best practice service value system.
In This Course You Will Learn:
TechSherpas 365 is a Microsoft Gold Partner for learning solutions. This represents the highest level of competence and expertise with Microsoft technologies.
This course introduces learners to the management of modern IT-enabled services, provides them with an understanding of the common language and key concepts, and shows them how they can improve their work and the work of their organization with ITIL 4 guidance.
Attend one of our classes listed below to prepare to sit for an ITIL Foundation V4 certification. ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the ...
ITIL Foundation course is a workshop covering the basic understanding of the Life Cycle and packed with stimulating discussions, lots of practical examples, and a real-life case study woven through the course to illustrate the concepts taught.
ITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers.
In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in your organization. Contact our experts to fins the next available class today.
© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy