This course will prepare a student to pass the ITIL 4 Foundation Certification exam. This course introduces you to the IT Service Management best practices.
DurationThis course will prepare a student to pass the ITIL 4 Foundation Certification exam. This course introduces you to the IT Service Management best practices. ITIL 4 is the next generation that includes the previous ITIL version plus the new digital age technology.
Companies use ITIL to bring standards to their IT infrastructure by planning, implementing, supporting and improving services that create value for internal and external customers.
Established in 1996, Business and Technical Training College (BTT) successfully provide the Canadian marketplace and students with unique training programs in over 30 areas of Business, Medical Administration, Information Technology, and Accounting.
Our highly qualified instructors carefully design and prepare courses to help our students advance their knowledge and skills to meet the evolving demands of today’s workplace. At Business and Technical Training College, we understand the importance of flexible schedules and accessibility of our programs by offering classroom, on-site training, and online webinars. We also specialized in providing customized courses to corporate groups or individuals.
BTT College is a proud member of the National Association of Career Colleges and Career Colleges Ontario Association.
IT Infrastructure Library®?(ITIL) is the most widely adopted framework for IT Service Management in the world. It is a practical approach to identifying, planning, delivering and supporting IT services to the business.
ITIL® 4 is the latest evolution that includes the best things from previous versions while extending our body of knowledge, including a practical and flexible approach to supporting organizations that focuses on the results and value delivered to customers through IT services.
ITIL is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation, and growth.
The ITIL course provides IT leaders, practitioners, support staff, and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts.
The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will identify the fundamental concepts of ITIL to help prepare yourself for the Foundation Certification.
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