This course will prepare a student to pass the ITIL 4 Foundation Certification exam. This course introduces you to the IT Service Management best practices.
DurationThis course will prepare a student to pass the ITIL 4 Foundation Certification exam. This course introduces you to the IT Service Management best practices. ITIL 4 is the next generation that includes the previous ITIL version plus the new digital age technology.
Companies use ITIL to bring standards to their IT infrastructure by planning, implementing, supporting and improving services that create value for internal and external customers.
Established in 1996, Business and Technical Training College (BTT) successfully provide the Canadian marketplace and students with unique training programs in over 30 areas of Business, Medical Administration, Information Technology, and Accounting.
Our highly qualified instructors carefully design and prepare courses to help our students advance their knowledge and skills to meet the evolving demands of today’s workplace. At Business and Technical Training College, we understand the importance of flexible schedules and accessibility of our programs by offering classroom, on-site training, and online webinars. We also specialized in providing customized courses to corporate groups or individuals.
BTT College is a proud member of the National Association of Career Colleges and Career Colleges Ontario Association.
The ITIL 4 Foundation allows users to experience IT service management through a comprehensive operating model for the creation, delivery, and continuous improvement of technology products and services.
ITIL® is a critical framework of best practices for delivering IT services. It helps businesses manage risk, strengthen customer relationships, establish cost-effective practices, and build a stable IT environment that allows for growth, scale, and change.
ITIL Foundations certification course provides you with a general overview of the IT Service Management Lifecycle & Processes.
This course provides IT leaders, practitioners, support staff and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices.
This course will teach you everything you need to pass the ITIL 4 Foundation exam and will consequently create great career opportunities.
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