This course will prepare a student to pass the ITIL 4 Foundation Certification exam. This course introduces you to the IT Service Management best practices.
DurationThis course will prepare a student to pass the ITIL 4 Foundation Certification exam. This course introduces you to the IT Service Management best practices. ITIL 4 is the next generation that includes the previous ITIL version plus the new digital age technology.
Companies use ITIL to bring standards to their IT infrastructure by planning, implementing, supporting and improving services that create value for internal and external customers.
Established in 1996, Business and Technical Training College (BTT) successfully provide the Canadian marketplace and students with unique training programs in over 30 areas of Business, Medical Administration, Information Technology, and Accounting.
Our highly qualified instructors carefully design and prepare courses to help our students advance their knowledge and skills to meet the evolving demands of today’s workplace. At Business and Technical Training College, we understand the importance of flexible schedules and accessibility of our programs by offering classroom, on-site training, and online webinars. We also specialized in providing customized courses to corporate groups or individuals.
BTT College is a proud member of the National Association of Career Colleges and Career Colleges Ontario Association.
ITIL (Information Technology Infrastructure Library) is a set of IT best practices designed to align IT services with customer and business needs.
The ITIL®4 Create, Deliver and Support (CDS) qualification is intended to provide the candidate with an understanding of how to integrate different value streams and activities to create, deliver and support IT products and services, practices and methods and relevant tools.
NetSoft’s Cloud Engineer Program trains students in Information Technology Infrastructure Library (ITIL) Foundation. It enables students to gain the proficiency needed to harness the power of these products and other cloud and DevOps tools.
ITIL is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation, and growth.
ITIL (IT Infrastructure Library) provides a framework of Best Practice guidance for IT Service Management. ITIL is the most widely adopted methodology for IT Service Management in the world. It provides a practical, framework for identifying, planning, delivering and supporting IT services.
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