ITIL 4 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches.
DurationITIL 4 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches.
In this course you will learn the core aspects of the ITIL Framework and how to use it to improve the quality of services you deliver to your customers.
ONLC is a leading business-to-business IT training company. Organizations large and small use us because of our quality instruction and great customer service. We are so confident in the quality of our instruction, we have a money-back guarantee. Money-back Guarantee.
Dedicated Classrooms for Best Learning:
We know the importance of the classroom in the learning process. That’s why we have hundreds of training centers for our live classes, making ONLC the largest IT training company in North America. A quiet, interruption-free classroom environment to make the most of training.
Low Class Cancellations:
Cancelled classes wreak havoc on work schedules. We cancel fewer than 3% of our live, hands-on classes due to low enrollments—one of the lowest cancellation rates in the industry.
We use Remote Classroom Instruction (RCI™) to combine enrollments from all of our locations, making more classes run
ITIL, Information Technology Infrastructure Library is a set of detailed service practices, now known as IT Service Management (ITSM), that focuses on aligning IT services with business needs.
ITIL Foundation course is a workshop covering the basic understanding of the Life Cycle and packed with stimulating discussions, lots of practical examples, and a real-life case study woven through the course to illustrate the concepts taught.
ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS)
Technical Institute of America is one of the nation’s largest provider of ITIL 4 Foundation classroom and live online training. Our documented 99% passing rate, has allowed us to train thousands of students to pass their ITIL exam on the first try.
Information Technology Infrastructure Library (ITIL) is a set of best practices that aim to create and enhance the ITSM process. The ITIL Foundation Course is the key to get involved in building a reliable, highly flexible and adaptive IT environment to serve to the varied needs of organizations.
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