ITIL® 4 Foundation Course

by Koenig Solutions Pvt. Ltd. (South Africa) Claim Listing

ITIL® 4 Foundation is one of the widely-recognized entry-level certification courses provided by AXELOS in the IT Service Management category. With widespread digital transformation, enterprises needed an ITSM framework that took into account the evolving trends in the market.

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ITIL® 4 Foundation is one of the widely-recognized entry-level certification courses provided by AXELOS in the IT Service Management category. With widespread digital transformation, enterprises needed an ITSM framework that took into account the evolving trends in the market.

This resulted in the transition from ITIL® V3 to ITIL® 4 which provides a holistic operating model to deliver tech-enabled products services.

This 2-day ITIL® Foundation course is ideal for professionals who are looking to gain a basic understanding of the ITIL® framework and enhance their IT Service Management strategy in an organization. Check out the dates below to enroll in our ITIL® v4 Foundation Certification training.

ITIL® (Information Technology Infrastructure Library) is a de-facto standard used worldwide to efficiently run IT Service Management processes globally.  AXELOS in 2019 made a major change in transitioning ITIL® v3 to ITIL® 4 to address the gaps it had previously to accommodate the evolving technologies and transformation challenges in IT enterprises. Now, ITIL® 4 provides an end-to-end facilitation guide towards co-creation of value to both consumers and stakeholders by delivering high-quality products and services.
 
In this regard, the ITIL® 4 Foundation certification is the entry-level certification for IT professionals to enter into the world of ITIL® 4. Previously ITIL® certified professionals have to take the ITIL® 4 Foundation Bridge course to understand the major changes that have been implemented. ITIL® 4, in its latest version, clearly focuses on the new ITIL® 4 guiding principles, four dimensions of service management, key concepts of other popular methodologies in Agile, DevOps, and Lean. 

 

  • Johannesburg Branch

    18 Lakeview Crescent,Kleinfontein Lake, Johannesburg

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