ITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers.
DurationITIL® is the world's leading best practice framework for implementing IT service management. Organizations use ITIL to plan, implement, support, and improve services and create value for their customers.
This course covers the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in your organization.
Objectives:
At ACI Learning, we train leaders in Cybersecurity, Audit, and Information Technology. Whether you're starting your IT career, mastering your profession, or developing your team, we're with you every step of the way.
We believe that training is not a transaction, but an ongoing essential of life-long learning and career growth. We help you choose which learning path suits you best.
Deliver personalized training in the way you want it, and help you find the right career opportunity. Our name may seem new, but we've been at it for over 40 years.
The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will acquire the essential skills and information necessary to lead and manage an IT business service through every stage of its lifecycle.
Our 5-day ITIL 4 Managing Professional (MP) Transition course is a quick and convenient approach to certification. This copurse is designed for professionals who have earned at least 17 credits in ITIL v3.
ITIL was created as a set of best practices to ensure IT services are aligned to the needs of the business and support its core processes. It demonstrates how to use IT as a way to improve, transform, and grow the business, as well as create a more efficient working environment
his module also covers the links between lifecycle stages, the processes used and their contribution to service management practices. This course prepares the student for the ITIL 4 Foundation exam.
Technical Institute of America is one of the nation’s largest provider of ITIL 4 Foundation classroom and live online training. Our documented 99% passing rate, has allowed us to train thousands of students to pass their ITIL exam on the first try.
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