The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation.
DurationThe ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation.
The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.
The course comprises interactive learning sessions, exercises that reinforce the knowledge gained and practice exam questions. In preparation for taking the exam, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.
You Will Learn:
Since 1995, the quality of our trainings is what we value the most. Our journey starts with our participants and helping people become experts is our mission.
In the last 27 years, we trained many IT professionals from different companies who are spearheading the New Zealand's digital transformation. We are more than happy to assist market-leader companies while they shape the ever changing and evolving digital landscape.
Bilginç IT Academy integrates new generation training methodologies to New Zealand's requirements. In January 2019, we became partners with the United Kingdom’s most accredited training center, QA.
So now, we’re even bigger! We’re working with a very experienced team of British experts while delivering trainings with original and most up-to-date content.
ITIL® offers a globally respected framework of best practices to IT service management. The certifications outline a structured approach for delivering IT services with the aim of enhancing an organisation’s IT strategy in the most cost-effective way.
Our ITIL training teaches the foundations of IT Infrastructure Library (ITIL) and helps you to understand how your organisation can benefit significantly by applying the ITIL principles to your work environment.
ITIL 4 is widely seen as a game changer that has breathed new life into IT Service Management.
Learn about ITIL® 4 which is built on the established core of best practice in the ITIL guidance, and be prepared to sit the ITIL 4 Foundation Certificate exam, in three days! ITIL is the most widely adopted approach for IT Service Management in the world.
ITIL is a collection of best practices in IT service management. The framework allows you to monitor, sculpt and improve your IT services, and is particularly valuable in a customer-service-based management system.
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