In this ITIL® 4 Foundation Training course, designed for professionals who want to adopt ITIL to improve service management, you will gain the knowledge needed to pass the ITIL 4 Foundation Certification exam.
DurationIn this ITIL® 4 Foundation Training course, designed for professionals who want to adopt ITIL to improve service management, you will gain the knowledge needed to pass the ITIL 4 Foundation Certification exam. You will learn:
This ITIL 4 Foundation Training course includes:
We believe in the power of developing others. That in our helping others learn new technologies and skillsets we are empowering individuals to support organizational growth.
It’s why more than 65,000 organizations around the world have trusted Learning Tree to develop critical knowledge, skills, and abilities in over 2.5 million of their staff.
The rapid pace of technology and business today demands a learning approach that fits the needs of both the individual and the organization. We engineered a learning ecosystem to reflect that need.
Learning today requires a guided approach through the complex number of formal and informal learning options. It requires an approach that encompasses the top learning methods used today and aligns them to support organizational outcomes.
Our learning ecosystem is designed to support how learning is done today and evolves to meet advances in technology and individual learning needs.
Integrating the world’s largest collection of proprietary and IT partner content, resources, and expertise with a global instructor pool of more than 600 real-world experts, Learning Tree delivers custom learning to global organizations no matter where their workforce is located to drive quantifiable results.
In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in your organization.
The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will identify the fundamental concepts of ITIL to help prepare yourself for the Foundation Certification.
IT Infrastructure Library®?(ITIL) is the most widely adopted framework for IT Service Management in the world. It is a practical approach to identifying, planning, delivering and supporting IT services to the business.
ITIL® 4 is the latest evolution that includes the best things from previous versions while extending our body of knowledge, including a practical and flexible approach to supporting organizations that focuses on the results and value delivered to customers through IT services.
IT Chapter is qualified to deliver the entire schema of ITIL® 4 training, including certification courses and workshops. In addition, we can accommodate you in terms of language as we serve you in English and French!
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