ITIL® 4 Foundation Training is an intensive introduction to the ITIL service management framework. Our training is designed to enable successful delivery and support of quality IT Services, providing a “best practice” approach to all aspects of the service life cycle.
ITIL® 4 Foundation Training is an intensive introduction to the ITIL service management framework. Our training is designed to enable successful delivery and support of quality IT Services, providing a “best practice” approach to all aspects of the service life cycle.
ITIL® 4 Foundation Training consists of three days of short lectures, discussions and examination technique practice leading up to in an invigilated exam on the third day.
Our Foundation course provides the ideal introduction to IT Service Management, and offers preparation for a Service Improvement Programme.
Course Objectives:
This aim of the ITIL® 4 Foundationn course is to help the candidate understand the role, objectives, organisational structures, staffing and metrics of the Service Desk function and the role and objectives of the other three functions which are:
Silicon Beach Training provides over 460+ courses related to business, technical and personal training, including Project Management, IT Security, Business Skills, Digital Marketing, and many more. Our courses are accredited by leading certification bodies like PeopleCert, APMG, and PMI.
ITIL® Practitioner course provides a systematic way of using ITIL® guidance to improve new or existing organisational service. The delegates can garner the skills required to implement ITIL® in the organisation.
The ITIL® 4 Foundation course provides the latest information relating to the ITIL service management syllabus and framework by AXELOS.
This course provides a broad-based view of the ITIL®4 framework's approach to Service Management. It covers a broad range of material at a high-level, as would reasonably be expected from a 'Foundation' course, with specific depth in key areas of service management and its practice.
Achieve your ITIL V4 Foundation certification on Firebrand Training's accelerated 2-day course. Develop the skills to successfully transform your organisation and take advantage of information technology in the modern service economy.
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation.
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