ITIL® 4 Foundation Training is an intensive introduction to the ITIL service management framework. Our training is designed to enable successful delivery and support of quality IT Services, providing a “best practice” approach to all aspects of the service life cycle.
DurationITIL® 4 Foundation Training is an intensive introduction to the ITIL service management framework. Our training is designed to enable successful delivery and support of quality IT Services, providing a “best practice” approach to all aspects of the service life cycle.
ITIL® 4 Foundation Training consists of three days of short lectures, discussions and examination technique practice leading up to in an invigilated exam on the third day.
Our Foundation course provides the ideal introduction to IT Service Management, and offers preparation for a Service Improvement Programme.
Course Objectives:
This aim of the ITIL® 4 Foundationn course is to help the candidate understand the role, objectives, organisational structures, staffing and metrics of the Service Desk function and the role and objectives of the other three functions which are:
Silicon Beach Training provides over 460+ courses related to business, technical and personal training, including Project Management, IT Security, Business Skills, Digital Marketing, and many more. Our courses are accredited by leading certification bodies like PeopleCert, APMG, and PMI.
ITIL® (Information Technology Infrastructure Library) is a framework intended for selecting, planning, delivering, and maintaining IT services within an IT department. IT service management helps individuals manage organisation risk, build up client relations, establish cost-effective practices, a...
The ITIL® Foundation Course is for candidates looking to gain knowledge and skills over 3 days in IT Service Management. ITIL is a framework IT service management which helps apply IT core functions. Candidates will learn how to understand service level management. The trainer will give candidates...
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation's digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabled
SureSkills has a full program of ITIL training from Foundation to Expert. If you want to get certified in ITIL, we offer the best value and most comprehensive training schedule.
ITIL® Foundation course provides the delegates with the understanding of concepts, terminologies, processes and principles used in ITIL® Service Lifecycle. It is the entry-level certification and acts as a prerequisite for all the advanced levels of ITIL® Certification.
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