ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS)
ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management.
This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL® 4. This course will earn you 14 PDUs. This class includes an exam voucher.
The Connecticut Information Technology Institute (CITI) offers a wide variety of IT training solutions and soft skills courses to assist adults in achieving their personal, academic, and corporate professional development objectives. Our community of experienced IT professionals and distinguished faculty is committed to providing short and long term training solutions, as well as support the academic mission of the School of Business.
Our special events and courses offer a range of dynamic educational opportunities in the project management, information technology, office productivity and visual arts fields. As an approved state and federal Eligible Training Provider, CITI is dedicated to improving the critical skill sets and core competencies of Connecticut’s workforce.
Our workforce development course offerings and programs reflect the professional development needs and requirements of our corporate and institutional communities. Our credentialing and certification programs offer a diverse range of training in applications, hardware, software and Project Management.
Technical Institute of America is one of the nation’s largest provider of ITIL 4 Foundation classroom and live online training. Our documented 99% passing rate, has allowed us to train thousands of students to pass their ITIL exam on the first try.
Information Technology Infrastructure Library (ITIL) is a set of best practices that aim to create and enhance the ITSM process. The ITIL Foundation Course is the key to get involved in building a reliable, highly flexible and adaptive IT environment to serve to the varied needs of organizations.
ITIL Foundation certification is globally recognized and highly demanded certification that not just helps individuals but is beneficial for IT enterprises too. With the ITIL Foundation course, candidates will learn to deliver quality services to IT-related enterprises with the latest updates to th...
This 3-day course will explore IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
ITIL 4 Foundation Certification Training with Mark Thomas, found only at Interface, is a unique course experience designed to give you a firmly-anchored introduction to ITIL 4. The course includes the ITIL 4 Foundation exam.
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