ITIL 4 Foundation Training Course

by Fox IT Claim Listing

This ITIL 4 Foundation training course provides IT managers and practitioners with a practical understanding of the key concepts, principles, dimensions and practices that enables successful IT Service Management provision

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Course Details

This ITIL 4 Foundation training course provides IT managers and practitioners with a practical understanding of the key concepts, principles, dimensions and practices that enables successful IT Service Management provision.

It also prepares delegates for the ITIL4 Foundation Course Examination. The course is based on the ITIL® 4 service value system.

 

Who Should Attend Our ITIL Foundation Training Course?

The ITIL 4 Foundation Training Course is for IT managers and practitioners involved in the strategy, design, and implementation and on-going delivery of business-used IT services and who require an insight into Service Management best practice.  There is no specific pre-requisite for this course.

 

ITIL4 Foundation Training Course Objectives

  • Enables delegates to understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted in their own organisation

  • Provides an overview of the main concepts such as service, value, functions, processes and how they interact

  • Prepares delegates for the ITIL Foundation examination (2011 edition).

 

The ITIL Foundation Professional Qualification

The Foundation Certificate in IT Service Management, which is a pre-requisite for all other ITIL-based courses. The format for the exam paper is 40 multiple-choice questions. It is a supervised, closed-book exam – the duration of which is a maximum of 60 minutes.

  • London Branch

    1 Vincent Square, London

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