ITIL® 4 Foundation Training Course

by Tecknologia Claim Listing

The purpose of ITIL 4 is to provide organisations with comprehensive guidance for the management of  IT-enabled services in the digital economy. ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Tecknologia Logo

img Duration

2 Days

Course Details

The purpose of ITIL 4 is to provide organisations with comprehensive guidance for the management of  IT-enabled services in the digital economy. ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

This carefully designed 2 days course will help you to understand:

  • How modern IT and digital service organisations operate

  • How value streams increase speed and efficiency

  • How cultural or behavioural principles guide work that benefits the wider organisation

  • How to use commonly-used service management terms and concepts

 

Course Outline

This instructor lead ITIL 4 Foundation IT Service Management Certification course will cover following topics:

  • Key Concepts of Service Management

  • ITIL Guiding Principles and Adoption of Service Management

  • Four Dimensions of Service Management

  • Purpose and Components of the ITIL Service Value System (SVS)

  • Activities of the Service Value Chain (SVC), and How They Interconnect

  • ITIL 4 Management Practices

    • General management practices

    • Service Management Practices

    • Technical Practices

  • Review of Key Management Practices

 

Who Should Attend?

ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their ITIL 4 journey or people looking to update their existing ITIL knowledge.

 

Prerequisites

There are no formal pre-requisites for attending ITIL 4 Foundation certification course. 

  • Cambridge Branch

    216 Hills Road, Cambridge,, Cambridge

Check out more ITIL courses in UK

Pearce Mayfield Logo

ITIL® Practitioner

ITIL® Practitioner course provides a systematic way of using ITIL® guidance to improve new or existing organisational service. The delegates can garner the skills required to implement ITIL® in the organisation.

by Pearce Mayfield [Claim Listing ]
Silicon Beach Training Logo

ITIL 4 Foundation Training

ITIL® 4 Foundation Training is an intensive introduction to the ITIL service management framework. Our training is designed to enable successful delivery and support of quality IT Services, providing a “best practice” approach to all aspects of the service life cycle.

by Silicon Beach Training [Claim Listing ]
Quanta Logo

ITIL®4 Foundation

This course provides a broad-based view of the ITIL®4 framework's approach to Service Management. It covers a broad range of material at a high-level, as would reasonably be expected from a 'Foundation' course, with specific depth in key areas of service management and its practice.

by Quanta [Claim Listing ]
  • Price
  • Start Date
  • Duration
LEORON Institute UK Logo

ITIL4 Foundation & ITIL4 Strategist: Direct, Plan, and Improve

ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices.

by LEORON Institute UK [Claim Listing ]
Fox IT Logo

ITIL 4 Foundation Training Course

This ITIL 4 Foundation training course provides IT managers and practitioners with a practical understanding of the key concepts, principles, dimensions and practices that enables successful IT Service Management provision

by Fox IT [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy