ITIL® 4 Foundation Training Course

by Tecknologia Claim Listing

The purpose of ITIL 4 is to provide organisations with comprehensive guidance for the management of  IT-enabled services in the digital economy. ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Tecknologia Logo

img Duration

2 Days

Course Details

The purpose of ITIL 4 is to provide organisations with comprehensive guidance for the management of  IT-enabled services in the digital economy. ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

This carefully designed 2 days course will help you to understand:

  • How modern IT and digital service organisations operate

  • How value streams increase speed and efficiency

  • How cultural or behavioural principles guide work that benefits the wider organisation

  • How to use commonly-used service management terms and concepts

 

Course Outline

This instructor lead ITIL 4 Foundation IT Service Management Certification course will cover following topics:

  • Key Concepts of Service Management

  • ITIL Guiding Principles and Adoption of Service Management

  • Four Dimensions of Service Management

  • Purpose and Components of the ITIL Service Value System (SVS)

  • Activities of the Service Value Chain (SVC), and How They Interconnect

  • ITIL 4 Management Practices

    • General management practices

    • Service Management Practices

    • Technical Practices

  • Review of Key Management Practices

 

Who Should Attend?

ITIL 4 Foundation is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organization embrace the new service management culture. It is for professionals at the start of their ITIL 4 journey or people looking to update their existing ITIL knowledge.

 

Prerequisites

There are no formal pre-requisites for attending ITIL 4 Foundation certification course. 

  • Cambridge Branch

    216 Hills Road, Cambridge,, Cambridge

Check out more ITIL courses in UK

3D Educators Logo

ITIL V4 Foundation

The ITIL foundation certification sets the baseline for understanding the move to an IT service management model. Whether it is required by your organization, for personal resume enhancement, or even to move into another type of IT role, an ITIL certification should be on your task list.

by 3D Educators [Claim Listing ]
NILC Training Logo

ITIL® 4 Foundation

This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabl...

by NILC Training [Claim Listing ]
Impact IT Training Logo

ITIL Foundation

his course gives basic idea about processes, roles, functions and service lifecycle. ITIL helps organisations to understand IT requirement and effectively using them to achieve their business goals.  The exam is multi choice and there are 40 questions which need to be completed in 60 minutes.

by Impact IT Training [Claim Listing ]
ILX Group Logo

ITIL® Training

ITIL® is a collection of best practices in IT service management. The framework allows you to monitor, sculpt and improve your IT services, and is particularly valuable in a customer service based management system.

by ILX Group [Claim Listing ]
  • Price
  • Start Date
  • Duration
AKU Training Logo

ITIL V4 Foundation

The ITIL4® Foundation training course is the very latest 'Best Practice guidance for IT Service Management. It gives a broad understanding of the very latest concepts and terminology used in Service Management worldwide.

by AKU Training [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy