ITIL 4 will take you through a Service Value System which provides a holistic picture of what it really means to contribute to business value.
DurationThis course is designed as an introduction to ITIL 4 and will provide you with a new way to look at IT service management through a Service Value System (SVS).
ITIL 4 will take you through a Service Value System which provides a holistic picture of what it really means to contribute to business value. The Foundation level is designed as an introduction to ITIL 4 and will enable you to look at IT service management through an end-to-end operating model for the creation, delivery, and continual improvement of tech-enabled products and services.
History
Since its founding over 50 years ago, NAIT has consistently evolved to meet the needs of students and industry in a province that’s the engine of Canada’s economy.
From the first class of 29 communication electrician apprentices in 1962, to today’s current enrolment of 40,000 students and apprentices, NAIT continues to the meet Alberta’s needs – for today and the future.
NAIT’s hands-on, technology-based education and applied research are essential to the productivity and prosperity of Alberta. Graduates have the knowledge and skills employers want. They leave NAIT confident, prepared and in demand.
Being a polytechnic means:
we deliver technology based education across our programs
our education is experiential and hands-on
we work in partnership with industry
our applied research solves real problems
Awards & Recognition:
Every year, NAIT proudly recognizes individuals and organizations that make significant contributions to the Institute through the following awards:
ITIL Certification course is offered by Talented Professionals. Talented Professionals is a Canadian group of specialized professionals, skilled, trained and certified who are dedicated in making impact in lives.
IT Infrastructure Library®?(ITIL) is the most widely adopted framework for IT Service Management in the world. It is a practical approach to identifying, planning, delivering and supporting IT services to the business.
ITIL® 4 is the latest evolution that includes the best things from previous versions while extending our body of knowledge, including a practical and flexible approach to supporting organizations that focuses on the results and value delivered to customers through IT services.
ITIL (IT Infrastructure Library) provides a framework of Best Practice guidance for IT Service Management. ITIL is the most widely adopted methodology for IT Service Management in the world. It provides a practical, framework for identifying, planning, delivering and supporting IT services.
The ITIL course provides IT leaders, practitioners, support staff, and staff interfacing with the organization’s digital and information systems functions with a practical understanding of the key concepts.
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