This course consists of a combination of five modules that form a part of ITIL 4®. The five modules explore all the essential concepts and technical terminology of ITIL® Service Lifecycle.
DurationThis course consists of a combination of five modules that form a part of ITIL 4®. The five modules explore all the essential concepts and technical terminology of ITIL® Service Lifecycle.
It will help attendees comprehend the way of reducing their service cost and improving the quality of service delivery to ensure customer satisfaction. Attending this course is tantamount to taking the first step into the practical world of ITIL®.
IMTC is a multinational corporate training provider based in the heart of Kuala Lumpur – Malaysia and operates worldwide. Besides in-house training and executive coaching,
IMTC offers a wide range of online courses and face-to-face training programs throughout the year in 30 different cities around the world including Istanbul, Dubai, London and other cities.
IMTC is considered the best training provider in Malaysia by many local and international organizations for which IMTC has been trusted to develop the skills of their employees for many years.
Approach
Our approach to training is based on 4 main pillars:
Responding rapidly to market needs by offering a wide range of practical, pragmatic and ‘real’ training programs along the year in 30 cities.
Hiring certified, experienced and highly educated trainers who are measured against strict criteria of competencies and behaviours, intellectual capacities and real life experiences.
Pairing academic knowledge with industry experience and constantly tracking the latest trends and emerging best practices to ensure that all learning materials are are up-to-date, relevant, and rich.
Thriving for continuous improvement and higher level of client satisfaction.
The purpose of the ITIL® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL® terminology, structure and basic concepts and has comprehended the core principles of ITIL® practices for service management.
ITIL course is offered by KTS College for all skill levels. We provide quality and innovative education and training that enable a diverse student population to achieve its educational goals. Programmes are enhanced by connecting with stakeholders such as Industries and government agencies.
This course introduces the basic of IT Service Management (ITSM) based on the IT Infrastructure Library (ITIL), where the ITSM lessons learned will be guided through actual life cycle and insightful examples from experienced instructor.
ITIL 4 Strategist Direct, Plan, and Improve is designed at managers of all levels who are responsible for setting direction and strategy, as well as establishing a team that is always improving.
ITIL Foundation Certified course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issues.
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