ITIL

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ITIL is a certification on services, so it is rational to believe that IT professionals in the service industry would subscribe to it? Not anymore! The world is flattening; products which are outcomes of projects need servicing.

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ITIL is a certification on services, so it is rational to believe that IT professionals in the service industry would subscribe to it? Not anymore! The world is flattening; products which are outcomes of projects need servicing, and the era where services took over after a project has ended is a thing of the past.

These days, the scope of project planning extends to services as well — how the product would be serviced and what the boundaries would be. Projects and services are running companies hand in hand, and this is the way of the future.

The outcome of a project will act as a feeder to service in most cases. For example, when Microsoft releases their next version of Windows, the product — Windows 8 — needs servicing. Users are going to have issues with capacity and compatibility, among others. In order to service their customers better, Microsoft will have to doff their project hat, and don the service hat, and do what is necessary to service the customer proactively. boundaries would be.

Projects and services are running companies hand in hand, and this is the way of the future. The outcome of a project will act as a feeder to service in most cases. For example, when Microsoft releases their next version of Windows, the product — Windows 8 — needs servicing.

Users are going to have issues with capacity and compatibility, among others. In order to service their customers better, Microsoft will have to doff their project hat, and don the service hat, and do what is necessary to service the customer proactively.

  • Kollam Branch

    Kavazhikathu Arcade SN Pubilc School Jn Bypass Road, Kollam

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