ITIL course is offered by KTS College for all skill levels. We provide quality and innovative education and training that enable a diverse student population to achieve its educational goals. Programmes are enhanced by connecting with stakeholders such as Industries and government agencies.
DurationITIL course is offered by KTS College for all skill levels. We provide quality and innovative education and training that enable a diverse student population to achieve its educational goals. Programmes are enhanced by connecting with stakeholders such as Industries and government agencies.
Our Academy holds the distinction of being the first institution in Masai town to offer MLVK/ DSD (Department of Skills Development) Programmes under Human Resource Ministry.
Department of Skills Development (DSD), formerly known as the National Vocational Training Council (MLVK) is a Department under the Ministry of Human Resources which was established on 2 May 1989 through the restructuring of the National Training and Certification Craft Board (LLPPKK) established in 1971 The name MLVK was changed to JPK after the National Skills Development Act 2006 (Act 652) came into force on 1st September 2006.
To strengthen the purpose of its establishment, DSD was strengthened with the placement of the Center For Instructor and Advance Skill Training (CIAST) under the management of this Department and the establishment of six (6) regional offices by zone, namely JPK Central Region, JPK Southern Region, JPK Northern Region, JPK Eastern Region, JPK Sabah & Labuan Region and JPK Sarawak Region.
This course introduces the basic of IT Service Management (ITSM) based on the IT Infrastructure Library (ITIL), where the ITSM lessons learned will be guided through actual life cycle and insightful examples from experienced instructor.
This course prepares students for the ITIL 4 Foundation exam. The ITIL 4 Foundation certificate is a requirement for attending any of the ITIL Managing Professional and ITIL Strategic leader modules that lead up o the ITIL master qualification.
Learn the world’s leading IT service management framework For anybody wishing to acquire a basic understanding of the ITIL® in service.
The ITIL 4 Foundation course is offered by Sakra Academy (M) Sdn. Bhd.
ITIL 4 Foundation training is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products.
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