The Information Technology Infrastructure Library framework has become the standard in IT Service Management across the globe. ITIL helps organizations across industries offer their services in a quality-driven and economical way.
The Information Technology Infrastructure Library framework has become the standard in IT Service Management across the globe. ITIL helps organizations across industries offer their services in a quality-driven and economical way.
ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization's strategy, delivering value, and maintaining a minimum level of competency.
This course unpack ITIL Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement phases.
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