ITIL Certification

The ITIL ® certification scheme will provide you a modular approach to the ITIL framework and it will be compressed with a series of qualifications for your benefit. These modules will focus on the different processes and outcomes of ITIL best practice with a range of various array of depth and detail.

Due to the tiered structure of this qualification course, you will be offered compliance with different key features of ITIL and have the freedom to focus on the modules that you are interested in and will have more benefit to utilise. With each exam in this course, you will be able to advance from beginner to expert, ensuring you have a full compact of knowledge and a certification to prove your expertise in this industry.

You will begin your course with the ITIL Foundation course, exploring key concepts, terminology and the use of the ITIL service lifecycle.

Proceeding through the Intermediate level which will analyse the service capability modules and will give you the insight into how to be an efficient manager and what it takes to be a leader working across different teams and areas.

Once successfully completing foundation and intermediate you will proceed to the ITIL Practitioner certification, which will assist you on how to adopt the ITIL Practitioner framework into your businesses objectives.

After successfully completing these steps, you will then continue the route of the course and proceed to ITIL Expert and Master, which will in turn result in your certification upon completion

Topics Covered

• Foundation course
• Intermediate course
• ITIL Practitioner certification
• (MALC) Managing across the lifecycle
• ITIL Expert  
• ITIL Master