The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will acquire the essential skills and information necessary to lead and manage an IT business service through every stage of its lifecycle.
DurationIf you are an IT professional looking to get into IT service management using ITIL best practices, the IT Infrastructure Library (ITIL) Foundation Certification course is the first step in your preparation.
The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will acquire the essential skills and information necessary to lead and manage an IT business service through every stage of its lifecycle.
In this course, you will identify, describe, and analyze all components of the ITIL 4 IT service management approach. You will:
ATG Learning's conveniently located accommodations, in Alpharetta and Atlanta, offers state-of-the-art facilities accommodating 17 to 34 students (Alpharetta) or 20 to 35 (Atlanta) equipped with the latest in computer hardware and presentation equipment you need to host your next training event.
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