The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will identify the fundamental concepts of ITIL to help prepare yourself for the Foundation Certification.
DurationImplementing and supporting IT services in the workplace can often be a daunting task since all organizations differ in key ways. Whether it’s upgrading from one service to another, improving an existing service, or designing a service from scratch. Business-focused leadership and management are crucial elements of services that your customers will perceive as valuable.
The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will identify the fundamental concepts of ITIL to help prepare yourself for the Foundation Certification.
We are passionate about helping your staff become more productive members of your organization. Our staff have extensive experience in the field of adult education and offer deep expertise in customized courses.
While our parent company, Broadview Networks, focuses on improving productivity through technology, we focus on helping your staff use their technology. In addition to our many technology and application courses, we offer a full spectrum of workplace skills and professional development training.
ITIL Certification course is offered by Talented Professionals. Talented Professionals is a Canadian group of specialized professionals, skilled, trained and certified who are dedicated in making impact in lives.
ITIL 4 will take you through a Service Value System which provides a holistic picture of what it really means to contribute to business value.
IT Chapter is qualified to deliver the entire schema of ITIL® 4 training, including certification courses and workshops. In addition, we can accommodate you in terms of language as we serve you in English and French!
In this course, you will learn the foundational knowledge and skills for adopting and adapting best practices for IT service management (ITSM) in your organization.
IT Service Management helps equip your organization with the integrated, process-based best practices needed to respond quickly to change, maximize resources and meet customer needs.Â
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