his course gives basic idea about processes, roles, functions and service lifecycle. ITIL helps organisations to understand IT requirement and effectively using them to achieve their business goals. The exam is multi choice and there are 40 questions which need to be completed in 60 minutes.
DurationCourse Insight
ITIL foundation is recognised as best practice for IT service management in any organisation. ITIL foundation is entry level certification for candidates who want to start their career in IT infrastructure and service management. This course gives basic idea about processes, roles, functions and service lifecycle. ITIL helps organisations to understand IT requirement and effectively using them to achieve their business goals. The exam is multi choice and there are 40 questions which need to be completed in 60 minutes. The pass mark is 26 correct answers from 40 (%65).
This course is good for all levels of IT professionals, customers and user who are interacting with IT systems.
Topics Covered
Service Management as a Practice
The Service Lifecycle
Key Principles and Models
Generic Concepts
Processes
Roles
Functions
Technology and Architecture
ITIL Qualification Scheme
Impact IT Training has become one of the best IT Training provider in last few years and trained hundreds of delegates.We are specialized in providing IT Infrastructure, networking, Network and cyber security Training. We offer many Vendor (Microsoft, Cisco, CompTIA, EC-Council) Certifications.
The ITIL4® Foundation training course is the very latest 'Best Practice guidance for IT Service Management. It gives a broad understanding of the very latest concepts and terminology used in Service Management worldwide.
ITIL® 4 Foundation Training is an intensive introduction to the ITIL service management framework. Our training is designed to enable successful delivery and support of quality IT Services, providing a “best practice” approach to all aspects of the service life cycle.
Achieve your ITIL V4 Foundation certification on Firebrand Training's accelerated 2-day course. Develop the skills to successfully transform your organisation and take advantage of information technology in the modern service economy.
ITIL® (Information Technology Infrastructure Library) is a framework intended for selecting, planning, delivering, and maintaining IT services within an IT department. IT service management helps individuals manage organisation risk, build up client relations, establish cost-effective practices, a...
This ITIL 4 Foundation Training course is designed for professionals who want to adopt ITIL to improve service management. In this course, you will gain the knowledge needed to pass the ITIL 4 Foundation Certification exam, learn about the end-to-end IT/digital operating model
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