his course gives basic idea about processes, roles, functions and service lifecycle. ITIL helps organisations to understand IT requirement and effectively using them to achieve their business goals. The exam is multi choice and there are 40 questions which need to be completed in 60 minutes.
DurationCourse Insight
ITIL foundation is recognised as best practice for IT service management in any organisation. ITIL foundation is entry level certification for candidates who want to start their career in IT infrastructure and service management. This course gives basic idea about processes, roles, functions and service lifecycle. ITIL helps organisations to understand IT requirement and effectively using them to achieve their business goals. The exam is multi choice and there are 40 questions which need to be completed in 60 minutes. The pass mark is 26 correct answers from 40 (%65).
This course is good for all levels of IT professionals, customers and user who are interacting with IT systems.
Topics Covered
Service Management as a Practice
The Service Lifecycle
Key Principles and Models
Generic Concepts
Processes
Roles
Functions
Technology and Architecture
ITIL Qualification Scheme
Impact IT Training has become one of the best IT Training provider in last few years and trained hundreds of delegates.We are specialized in providing IT Infrastructure, networking, Network and cyber security Training. We offer many Vendor (Microsoft, Cisco, CompTIA, EC-Council) Certifications.
This is a comprehensive course where the students will be introduced to various aspects of ITIL certification and its sub-sections. Here, you will learn about the best practices in IT service management (ITSM) with a focus on aligning IT services with business needs.
ITIL 4 Foundationcourse is offered by BMC Training and Development. BMC Training and Development has earned the reputation as a trusted partner in professional development and management education.
ITIL(R) 4 Foundation Certificate in IT Service Management (Includes exam) course is offered by Nottingham City Council
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation's digital and information systems functions with a practical understanding of the key concepts,
The ITIL4® Foundation training course is the very latest 'Best Practice guidance for IT Service Management. It gives a broad understanding of the very latest concepts and terminology used in Service Management worldwide.
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