his course gives basic idea about processes, roles, functions and service lifecycle. ITIL helps organisations to understand IT requirement and effectively using them to achieve their business goals. The exam is multi choice and there are 40 questions which need to be completed in 60 minutes.
DurationCourse Insight
ITIL foundation is recognised as best practice for IT service management in any organisation. ITIL foundation is entry level certification for candidates who want to start their career in IT infrastructure and service management. This course gives basic idea about processes, roles, functions and service lifecycle. ITIL helps organisations to understand IT requirement and effectively using them to achieve their business goals. The exam is multi choice and there are 40 questions which need to be completed in 60 minutes. The pass mark is 26 correct answers from 40 (%65).
This course is good for all levels of IT professionals, customers and user who are interacting with IT systems.
Topics Covered
Service Management as a Practice
The Service Lifecycle
Key Principles and Models
Generic Concepts
Processes
Roles
Functions
Technology and Architecture
ITIL Qualification Scheme
Impact IT Training has become one of the best IT Training provider in last few years and trained hundreds of delegates.We are specialized in providing IT Infrastructure, networking, Network and cyber security Training. We offer many Vendor (Microsoft, Cisco, CompTIA, EC-Council) Certifications.
This ITIL 4 Foundation Training course is designed for professionals who want to adopt ITIL to improve service management. In this course, you will gain the knowledge needed to pass the ITIL 4 Foundation Certification exam, learn about the end-to-end IT/digital operating model
The ITIL® 4 Foundation course provides the latest information relating to the ITIL service management syllabus and framework by AXELOS.
ITIL® training approaches to service management from the perspective of a lifecycle, with five core publications which cover each lifecycle stage. These are Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement (CSI).
Achieve your ITIL V4 Foundation certification on Firebrand Training's accelerated 2-day course. Develop the skills to successfully transform your organisation and take advantage of information technology in the modern service economy.
The 3-Day ITIL® 4 Foundation course is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
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