ITIL was created as a set of best practices to ensure IT services are aligned to the needs of the business and support its core processes. It demonstrates how to use IT as a way to improve, transform, and grow the business, as well as create a more efficient working environment
DurationITIL was created as a set of best practices to ensure IT services are aligned to the needs of the business and support its core processes. It demonstrates how to use IT as a way to improve, transform, and grow the business, as well as create a more efficient working environment with contingencies in place.
The Foundation level will offer you a general understanding of the key elements, concepts and terminology of the ITIL life cycle, including how each stage links to one another and their wider contribution to service management.
The ITIL Foundation is a popular qualification sought by employers in IT Service Management, as ITIL is one of the most popular frameworks. This online course will provide you with all that you need to pass the ITIL Foundation certification, including videos, PDF study guides, quizzes, and a practice exam. Upon completion of the course, you will be given a voucher to take the ITIL Foundation Certification exam.
As the largest post-secondary institution in Oregon, PCC serves over 50,000 full-time and part-time students. We offer high-quality education and opportunities for our students, which in turn contributes to the vibrancy of Portland’s economic community.
We aim to educate a skilled workforce, prepare students to successfully transfer to four-year schools, enrich the community through lifelong learning, build a greener workforce and shrink our carbon footprint, and be a sound financial steward of public dollars.
Start your ITIL v4 certification journey on the right foot with this entry-level certification that tests your general knowledge of ITIL concepts. Dive into the framework, core concepts and terminologies of the ITIL service lifecycle.
The ITIL4 Foundation course is a 3-day course that is designed to provide IT leaders, practitioners, support staff and staff interfacing with the organization's digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices th...
ITIL® 4 is the next iteration that incorporates all the best from previous versions and expands on this body of knowledge, by providing a practical and flexible approach to support organizations on their journey to the new world of digital transformation.
ITIL, Information Technology Infrastructure Library is a set of detailed service practices, now known as IT Service Management (ITSM), that focuses on aligning IT services with business needs.
ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS)
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