SecureNinja's expert ITIL® foundation training and certification boot camp in Washington, DC, San Diego, CA or live online is an exciting and dynamic (3) three-day course, fully updated for ITIL.
SecureNinja's expert ITIL® foundation training and certification boot camp in Washington, DC, San Diego, CA or live online is an exciting and dynamic (3) three-day course, fully updated for ITIL. This course introduces learners to the life cycle of managing IT services to deliver to business expectations.
As well as an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL intermediate-level training courses.
The ITIL best practice is composed of five core disciplines: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement. These disciplines represent a service lifecycle framework that further enhances alignment to the business while demonstrating business value, ROI and enabling IT to solve specific operational needs.
Topics covered:
Service Management as a practice
The Service Lifecycle
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
Technology and Architecture
At the end of this course, you will be able to:
Identify the key principles and concepts of IT Service Management.
Identify the benefits of implementing ITIL in an organization.
Identify the Service Management processes and how they map to the Service Lifecycle.
Identify the basic concepts and definitions related to the Service Lifecycle.
Identify the activities and roles involved with the Service Lifecycle.
Identify the relationship of each component of the Service Lifecycle and how they map to other components.
Identify the factors that affect the effectiveness of the Service Lifecycle.
SecureNinja, was founded in 2003 in Washington D.C. by a highly experienced management group averaging over 30 years in the IT training and consulting fields.
SecureNinja provides professional training, certifications & professional services related to all facets of Information Technology and Cyber Security. In today’s fast paced and highly vulnerable information systems, SecureNinja has a proven track record of assisting Fortune 100.
Government, and Military organizations protect their most valuable assets and lower the overall business risk. The key differentiator is our ability to assist in creating enterprise security solutions that work but also to educate, mentor, and build stronger teams internally to provide proactive
The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will acquire the essential skills and information necessary to lead and manage an IT business service through every stage of its lifecycle.
Our 5-day ITIL 4 Managing Professional (MP) Transition course is a quick and convenient approach to certification. This copurse is designed for professionals who have earned at least 17 credits in ITIL v3.
ITIL 4 provides a structured framework aligned with modern practices. Its global recognition and focus on digital transformation make it valuable for professionals navigating the evolving IT landscape.
ITIL was created as a set of best practices to ensure IT services are aligned to the needs of the business and support its core processes. It demonstrates how to use IT as a way to improve, transform, and grow the business, as well as create a more efficient working environment
his module also covers the links between lifecycle stages, the processes used and their contribution to service management practices. This course prepares the student for the ITIL 4 Foundation exam.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy