ITIL Foundation Training

ITIL Foundation Training Outcome

As shown in the diagram above, our experienced IT industry champions will equip you with ITIL concepts, processes and functions and their applicability in your day to day IT working with specific and relevant practical scenarios.

Post the course, you should be ready to understand an existing ITSM implementation as well as attempt to introduce it to you organization; And will be prepared for your ITIL foundation certification exam.

ITIL Foundation Course is Relevant for You:

• If you require a basic understanding of the ITIL framework

• If you need a greater understanding of ITIL to enhance the quality of IT services in your organization

• If you are interested in exploring functions of IT Managers, Service Desk staff, Operations staff, and Developers

• If you are looking to enhance your IT qualifications for better career advancements

• If you are looking to accomplish complete ITIL track, ITIL foundation is a pre-requisite for next levels which are capability and lifecycle.

Examination Format and Details

• Exam could be taken immediately upon completion of the course on 2nd day or arrange to come next day

• Duration is one hour and you need to attempt 40 multiple choice questions

• Certificate is awarded only if you secure 65% or more in the exam, which means you need to answer 26 questions correctly out of total 40. Its easy!