ITIL is an integrated set of best-practice processes for delivering IT services to customers. The primary focus is to maximize value to customers by aligning IT resources with business needs.
ITIL is an integrated set of best-practice processes for delivering IT services to customers. The primary focus is to maximize value to customers by aligning IT resources with business needs. The ITIL framework can help organizations establish and improve their overall IT Service Management capability.
ITIL v4 Update (Release date Q1 2019)
It consists of a renewed focus on:
Outcomes:
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ITIL® 4 Foundation is one of the widely-recognized entry-level certification courses provided by AXELOS in the IT Service Management category. With widespread digital transformation, enterprises needed an ITSM framework that took into account the evolving trends in the market
ITIL 4 is widely seen as a game changer that has breathed new life into IT Service Management. The ITIL 4 Foundation training is an advanced guidance that prepares organisations for success in their digital transformation journey by focusing on creating and delivering value to their customers.
The ITIL Certification Scheme Provides A Modular Approach To The ITIL Framework
The course provides a comprehensive understanding of the ITIL framework
Learn about the international standard for IT Service Management (ITSM) and earn an internationally recognised ITIL® Foundation Certificate in 3 days! The ITIL foundation course is specifically designed for anyone working in IT wanting to gain knowledge in IT Service Management best practice
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