ITIL Monitor, Support, Fulfill (MSF)

QAI is a global workforce development and consulting organization addressing the Education and Operational Excellence needs of Information Technology, Information Technology Enabled and knowledge intensive organizations.

Established in Orlando, USA, by William E. Perry in 1980, QAI today has a global footprint with offices and subsidiaries in India, USA, China, Malaysia, Singapore and Dubai.

QAI Global Institute, the workforce development division of QAI, focuses on creating education and training products and services to address competence development, assessments and professional IT certifications.

The Institute conducts industry research, houses the software QA, Testing, Business Analyst and PM Bodies of Knowledge and administers the professional certifications in these domains.

QAI Global Services, the consulting arm of QAI, addresses Operational Excellence, which organizations achieve through deployment of best practices and processes in areas such as process management, quality management, innovation management, project management, and IT service management.

About QAI Global Institute

QAI Global Institute conducts instructor led trainings (ILT), career programs, exam preparatory training and certification for both individuals and organizations. QAI has trained over 170,000 individuals and certified over 40,000 professionals in over 15 countries.

Today, the Institute caters to a wide variety of industries and provides access to a wealth of concepts and skill building reinforced through consulting, training, assessments, benchmarking, certification, conferences, and eLearning.

The institute supports the IT practitioner by facilitating corporate and individual membership programs. QAI’s focus on people, process, and technology helps organizations to achieve impressive results. It is this unique blend of services that makes QAI the service provider for knowledge-intensive organizations.

Tom Ticknor, QAI Global Institute’s Chief Operating Officer, based at QAI’s office in Orlando, Florida – USA said, “QAI Global Institute has the necessary resources to ‘breakthrough’ to the next level of products and services that our clients have been requesting, while maintaining the high level of quality that the industry has grown to expect from QAI.”

Ticknor went on to say, “With the increased diversity of our offerings, our integration group is combining and refining our portfolio so the worldwide team can provide multi-layered solutions to our clients.”