ITIL (Practice Tests)

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ITIL is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation, and growth.

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ITIL is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation, and growth.

ITIL v3 Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.

The ITIL v3 Foundation Certification also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement programme.

ITIL (Information Technology Infrastructure Library) is the most widely accepted approach to IT service management in the world. ITIL can help individuals and organizations use IT to realize business change, transformation, and growth.

ITIL advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation, and growth.

The ITIL best practices are currently detailed in five core publications:

  • ITIL Service Strategy

  • ITIL Service Design

  • ITIL Service Transition

  • ITIL Service Operation

  • ITIL (Continual Service Improvement).

These five volumes map the entire ITIL service lifecycle, beginning with the identification of customer needs and drivers of IT requirements, through the design and implementation of the service, and finally, the monitoring and improvement phase of the service.

The ITIL practice test consists of more than 200 questions. You will have unlimited practice for 3 months. ITIL Practice test will prepare you to pass the ITIL v3 foundation exam

  • Toronto Branch

    18 King Street East Suite 1400, Toronto

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