ITIL Training

Providing IT training is what Steve has wanted to do since his late teens. In 1990, he had the good fortune to be placed in the first dormitory at Stanford University that had Internet connections in the dorm rooms. Steve's idea of a good time in college was teaching other students how to use email, FTP, and even Gopher (a precursor to the World Wide Web), as well as putting the University's Berlin, Germany campus online during his time living there.

After graduation, Steve worked for a year at a software company before joining an IT training firm in Washington, DC as its second employee in 1995. In the following years, he progressed to Vice President and then President of the firm, which grew to 7 US locations before the bursting of the Dotcom Bubble and 9/11 sharply reversed its fortunes.

In 2002, Steve founded Accelebrate with one laptop and himself as the sole instructor. In the following 20 years, Accelebrate has grown to consistently deliver more than 1,000 days/year of private training for clients, with classes delivered in-person and online for attendees from every US state, every Canadian province, and more than 30 countries.

At the end of 2022, Accelebrate joined Web Age Solutions and the Axcel family of education companies to drive the next chapter in its growth.

At Accelebrate, we are:

Inclusive

• In a world of constant technological, business, and societal change, Accelebrate intentionally builds engagement and opportunity for its clients, employees, and business partners worldwide.

• We promote ongoing learning and openness, celebrate diverse people and points of view, strive for equity in all our relationships, and include everyone in the pursuit of knowledge and growth.

Respectful

• Accelebrate respects our clients' training needs and carefully adapts classes to meet them.

• We listen carefully to the true needs of our clients and make recommendations in their best interests.

• We treat all people (clients, employees, and business partners) with respect, regardless of differences.

• Our respect for others makes us receptive to feedback and ensures we continuously improve.

• In interactions with clients, instructors, and each other, we convey our concern and interest in the other person.

Rigorous

• We strive to be the best training firm our clients hire in terms of instructional quality, flexibility, ease of logistics, attention to detail, and timeliness of communication.

• We strive to be the best training firm for which our instructors work while simultaneously holding them to high standards for how they teach and treat our clients and staff.

Responsive

• We feel a sense of urgency on any matters related to our clients.

• We own problems, resolve them in a timely manner, and make commitments with care.