ITIL® Training

by ILX Group Claim Listing

ITIL® is a collection of best practices in IT service management. The framework allows you to monitor, sculpt and improve your IT services, and is particularly valuable in a customer service based management system.

£995

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Course Details

ITIL® is a collection of best practices in IT service management. The framework allows you to monitor, sculpt and improve your IT services, and is particularly valuable in a customer service based management system.

Not just for IT teams, the ITIL courses incorporate a wide range of departments, from design to development, improving the way these teams interact and manage the IT infrastructure.

The ITIL 4 update took place at the beginning of 2019. As a result the course now better reflects the fast-paced and complex environment we live in, opening ITIL up to a wider range of professionals working across the digital landscape.

ITIL 4 expands on previous versions of the framework, support existing investments in ITIL, and provides a full-service digital operating model for delivering and operating tech-enabled products and services, including emerging technologies such as robotics and AI.

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