ITIL is a collection of best practices in IT service management. The framework allows you to monitor, sculpt and improve your IT services, and is particularly valuable in a customer-service-based management system. Not just for the IT team, ITIL incorporates a wide range of departments, from design
DurationITIL is a collection of best practices in IT service management. The framework allows you to monitor, sculpt and improve your IT services, and is particularly valuable in a customer-service-based management system. Not just for the IT team, ITIL incorporates a wide range of departments, from design to development, improving the way different teams interact and manage the IT infrastructure.
The update to ITIL 4 took place at the beginning of 2019, and now better reflects the fast-paced and complex environment we live in, opening ITIL up to a wider range of professionals working across the digital landscape. ITIL 4 places more emphasis on the importance of working holistically and collaboratively.
It expands on previous versions, supporting existing investments in ITIL, and provides a full-service digital operating model for delivering and operating tech-enabled products and services, including emerging technologies such as robotics and AI.
Founded in 1988, ILX is an internationally recognised provider of professional learning and consulting solutions.
ILX delivers Portfolio Programme & Project Management, IT Service Management, Risk Management and Business Financial Literacy learning solutions via a blend of multimedia e-Learning, games and simulations, mobile learning, traditional classroom training, practical workshops and coaching.
A market leader in PRINCE2® training, ILX has provided Best Practice learning to more than 250,000 people across 5,000 organisations in over 100 countries. Our courses are developed in house with a dedicated team of experts to produce quality learning that is engaging, interactive and flexible according to the needs of the client.
The ITIL Certification Scheme Provides A Modular Approach To The ITIL Framework
ITIL® 4 is an essential course that is built on the established core of best practice in the ITIL® guidance. By doing this course you can earn the ITIL® 4 Foundation Certificate in IT Service Management! ITIL® 4 is a global certification, recognised in any country.
ITIL is an integrated set of best-practice processes for delivering IT services to customers. The primary focus is to maximize value to customers by aligning IT resources with business needs.
ITIL® 4 Foundation is one of the widely-recognized entry-level certification courses provided by AXELOS in the IT Service Management category. With widespread digital transformation, enterprises needed an ITSM framework that took into account the evolving trends in the market
ITIL®4 Foundation Certification - The Information Technology Infrastructure Library, known as ITIL®, is the world's leading framework for managing IT service delivery. By following the guidelines set out in the lifecycle model, brands can manage their services better.
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