Get certified in the most widely trusted IT service management approach in the world to escalate your IT career.
Get certified in the most widely trusted IT service management approach in the world to escalate your IT career.
ITIL is the most widely accepted approach to IT service management in the world, helping individuals and organizations realize business change, transformation, and growth through the proper use of IT. But ITIL v3 was released in 2007 and amended in 2011. Since then, the world has changed.
The digital transformation has altered the IT landscape significantly. ITIL 4 addresses this new world in ways no other best practice framework can, providing an end-to-end operating model for the delivery and operation of technology-based products and services.
ITIL 4 embraces a holistic philosophy of service management, integrating collaborative frameworks such as lean IT, agile, and devOps into a single, seamless approach.
About Itil
ITIL is part of the Best Practice Solutions portfolio designed to help organizations become more effective across IT service management, projects, programs, and security.
The AXELOS methods include ITIL®, PRINCE2®, and RESILA® and offer guidance on cyber resilience and risk, value, and portfolio management. New Horizons is uniquely positioned to bring you the best training across the portfolio, utilizing an award-winning, best-in-class instructor pool.
What is Itil?
ITIL is the most widely accepted and trusted approach to IT service management in the world. The ITIL certification equips you with a cohesive set of global IT best practices, drawn from the public and private sectors, to provide world-class services and maximize value for businesses.
Benefits Of Itil Training
By employing ITIL’s IT service management best practices, organizations have been proven to increase productivity, optimize costs, and improve the customer experience. Adopting and adapting ITIL according to each organization’s specific requirements enables service providers to:
Support business outcomes
Enable business change
Optimize customer experience
Manage risk in line with business needs
Show value for money
Continually improve
Itil Certifications
Every ITIL course from New Horizons Toronto follows AXELOS standards. You can count on New Horizons to help you obtain industry-leading ITIL training that will enhance your career and help organizations implement ITIL frameworks.
ITIL certifications and training from New Horizons Toronto provide the key to unlocking the value of your IT investments by using best practice frameworks to align your IT services with your organization's strategy and goals.
In 1982, New Horizons began as one person’s idea to help people in his community to make sense of these new devices called “computers”. Since then, we have expanded to cities around the globe listening to what the needs were and providing world-class solutions to empower our neighbours to succeed through learning.
From Toronto to Singapore, from Kingston to Cairo, our locally owned partners have shaped our offerings to where we do more than just “computer classes”.
Twenty years ago, we pioneered live, online, instructor-led learning. This allowed us to bring people together without having to travel long distances.
Today, New Horizons provides a range of professional development offerings from productivity software to business soft skills, leadership, and project management.
As we begin the next forty years, we are introducing a new logo. Some people think of it as a sail, taking you on a new adventure. Others look at it and are inspired to climb the mountain they see. We like to think of it as our commitment to you that you will receive the best possible experience in your quest for personal growth and professional success.
I invite you to browse our catalogue of course offerings, and talk with us. We have helped many teams and individuals on their journeys. Let us help you too! With best wishes for smooth sailing,
New Horizons Toronto Integrated Learning takes students through all stages of the learning lifecycle to create a memorable learning experience. These effective learning solutions also allow managers to direct training in line with business objectives.
This approach is made up of five essential components - Assess, Learn, Reinforce, Support, and Validate.
Assess:
The assess portion of the integrated learning approach helps students and companies identify why they need training. This may be to obtain various certifications or to improve job skills.
With assessment prior to training, students and corporate decision makers are able to identify what type of training is needed and at what level. This will help you choose the right solutions to maximize your investment.
We have Account Executives available to help you with this process. Contact us at 800-PCLEARN & ****** to get started today!
Learn:
At New Horizons Toronto, we understand that students learn different ways. Our Integrated Learning solutions allow students to choose from a variety of learning methods that fit individual learning styles, or business training needs including:
Traditional, Instructor Led Classroom Training
Online LIVE Learning
Online ANYTIME Learning
Onsite Group Training
Private Classes
Our different training delivery methods allows students and training managers to control the training schedule, the content that they want to learn and the pace of the training.
As part of our Integrated Learning model, New Horizons Toronto provides our students tools to help retain course material including:
Hands-on labs
Reference Materials
Practice Exams
Learning Guides
eCourseware
Exam Preparation
Our support resources are an extension of our reinforcement tools and include:
Ongoing Account Executive Consultations
New Horizons Learning Management System (LMS)
Technical Help Desk Support
Training Administration
Validate:
Within the last validate step of the learning process, the student or corporate training manager will be able to identify the learning that occurred, the areas that still need to be mastered and the value of the skills and knowledge acquired.
This is accomplished through:
Course evaluations
Certification exams
Post-class assessments
Surveys
IT Infrastructure LibraryĀ®?(ITIL) is the most widely adopted framework for IT Service Management in the world. It is a practical approach to identifying, planning, delivering and supporting IT services to the business.
The IT Infrastructure Library (ITIL) is a library of volumes describing a framework of best practices for delivering IT services. The ITIL has gone through several revisions and currently comprises five books, each covering various processes and stages of the IT service life-cycle.
ITILĀ® 4 is the latest evolution that includes the best things from previous versions while extending our body of knowledge, including a practical and flexible approach to supporting organizations that focuses on the results and value delivered to customers through IT services.
ITIL (IT Infrastructure Library) provides a framework of Best Practice guidance for IT Service Management. ITIL is the most widely adopted methodology for IT Service Management in the world. It provides a practical, framework for identifying, planning, delivering and supporting IT services.
NetSoftās Cloud Engineer Program trains students in Information Technology Infrastructure Library (ITIL) Foundation. It enables students to gain the proficiency needed to harness the power of these products and other cloud and DevOps tools.
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