ITIL Training

ITIL (Information Technology Infrastructure Library) has become the most effective standard in IT Service Management.  ITIL helps organizations across various industries offer their services in a quality-driven and cost-effective way.

ACTE have already provided ITIL Training in Anna nagar, Chennai for lot of individual Their trainings are provided in aid with corporate with the best ITIL certificated trainers who has experience in great level working in IT department of leading MNCs ITIL has been dynamic and evolving over time to reflect changes to the way IT organizations work, incorporating new service management concepts and the industry’s evolving understanding of the different capabilities are required to deliver value in services.

What is ITIL & ITIL Course at Anna nagar, Chennai?

• ITIL major objective is to develop a framework for delivering efficient and quality IT services with reducing cost.

• ITIL performs functions such as elimination of duplicate entries, improvement in the consistency of topics and inclusion of new IT concepts, problem management, release management, incident management, financial managements of IT assets, security managements and service continuity managements.

What is an ITIL qualification?

• ITIL expands to : Information Technology Infrastructure Library.

• This certification is best suited for all IT and ITES individuals.

• ITIL enables one to fully benefit from proven best practices in IT and is relevant to anyone involved in the delivery or support systems of IT services.

What are the eligibility criteria and Pre-requisites for ITIL Institute in Anna nagar, Chennai?

There is no eligibility criterion or Pre-requisites for attempting the ITIL exam.

Benefits for ITIL Class at Anna nagar, Chennai:

• • ITIL certification has grown to become the most widely accepted approach to IT Service Management around the globe.

  • Prospective clients and employers are making ITIL Certifications a prerequisite for technical and IT service management roles.

  • The ITIL certification shows prospective and current employers a strong level of commitment to personal success.

  • ITIL is considered the world’s most widely recognized IT service management certification. Therefore, most customers and business are looking for certified ITIL professionals to effectively optimize their IT services. And IT professionals are using ITIL certification to advance their career.

ITIL Training Course syllabus

a. Strategy generation
b. Financial Management
c. Service Portfolio Management
d. Demand Management

a. Service Level Management
b. Capacity Management
c. Availability Management
d. It Service Continuity Management
e. Supplier Management

a. Change Management
b. Configuration Management
c. Release Management
d. Knowledge Management

a. Service Desk
b. Event Management
c. Incident Management
d. Problem Management

a. Service Measurement
b. Service Reporting

• Introduction to ITIL®

• The service Life Cycle

• The service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement

• Service generation

a. Strategy generation
b. Financial Management
c. Service Portfolio Management
d. Demand Management

• Service Design

a. Service Level Management
b. Capacity Management
c. Availability Management
d. It Service Continuity Management
e. Supplier Management

• Service Transition

a. Change Management
b. Configuration Management
c. Release Management
d. Knowledge Management

• Service Operation

a. Service Desk
b. Event Management
c. Incident Management
d. Problem Management

• Continual Service Improvement

a. Service Measurement
b. Service Reporting