The ITIL foundation certification sets the baseline for understanding the move to an IT service management model. Whether it is required by your organization, for personal resume enhancement, or even to move into another type of IT role, an ITIL certification should be on your task list.
DurationITIL (The IT Infrastructure Library) is essentially a series of documents that are used to aid the implementation of a life cycle framework for IT Service Management. This customizable framework defines how Service Management is applied within an organization. It also aligned with the international standard, ISO 20000.
ITIL is organized into a series of five volumes (the books): Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. These, in turn, describe a closed loop feedback system that provides feedback throughout all areas of the life cycle. The volumes continue to provide a framework of best practice disciplines that enable IT Services to be provided effectively. To obtain copies of these sets, see the right-hand panel.
The ITIL foundation certification sets the baseline for understanding the move to an IT service management model. Whether it is required by your organization, for personal resume enhancement, or even to move into another type of IT role, an ITIL certification should be on your task list.
Learning is the new kind of labor. It’s no longer a separate activity that occurs either before one enters the workplace or in remote classroom settings learning is the heart of productive activity.
The most successful organization of the new century will be something called a learning organization. Learning organization is one that recognizes the importance of the people within it, supports their full development and creates a context in which they can learn.
In today’s fast moving, highly competitive and dynamic environment each firm and individual has exciting prospects for growth and prosperity provided that:
The staff in the company is well equipped with necessary training and skills.
The firm can get the right information at the right time.
The firm can identify and exploit the opportunities.
The firm can utilize and further strengthen its strengths
The firm can avoid threats and
The firm can minimize or eliminate its weaknesses.
That’s where 3D EDUCATORS – the dynamic team of TRAINERS and CONSULTANTS can make the difference. This dynamic state has given birth to a new breed of company – 3D EDUCATORS - TRAINERS & CONSULTANTS the team of specialists, who can analyze, create, and prescribe a cure for the ailments affecting your business.
The ITIL® 4 Foundation Classroom course is designed for individuals who wish to gain a holistic approach to IT service management. You will acquire a thorough understanding of the service management tool that supports the agility and transformation of an organisation.
SureSkills has a full program of ITIL training from Foundation to Expert. If you want to get certified in ITIL, we offer the best value and most comprehensive training schedule.
ITIL® Foundation course provides the delegates with the understanding of concepts, terminologies, processes and principles used in ITIL® Service Lifecycle. It is the entry-level certification and acts as a prerequisite for all the advanced levels of ITIL® Certification.
ITIL® 4 Foundation Training is an intensive introduction to the ITIL service management framework. Our training is designed to enable successful delivery and support of quality IT Services, providing a “best practice” approach to all aspects of the service life cycle.
ITIL® Practitioner course provides a systematic way of using ITIL® guidance to improve new or existing organisational service. The delegates can garner the skills required to implement ITIL® in the organisation.
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