The ITIL foundation certification sets the baseline for understanding the move to an IT service management model. Whether it is required by your organization, for personal resume enhancement, or even to move into another type of IT role, an ITIL certification should be on your task list.
DurationITIL (The IT Infrastructure Library) is essentially a series of documents that are used to aid the implementation of a life cycle framework for IT Service Management. This customizable framework defines how Service Management is applied within an organization. It also aligned with the international standard, ISO 20000.
ITIL is organized into a series of five volumes (the books): Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. These, in turn, describe a closed loop feedback system that provides feedback throughout all areas of the life cycle. The volumes continue to provide a framework of best practice disciplines that enable IT Services to be provided effectively. To obtain copies of these sets, see the right-hand panel.
The ITIL foundation certification sets the baseline for understanding the move to an IT service management model. Whether it is required by your organization, for personal resume enhancement, or even to move into another type of IT role, an ITIL certification should be on your task list.
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The ITIL® Foundation Course is for candidates looking to gain knowledge and skills over 3 days in IT Service Management. ITIL is a framework IT service management which helps apply IT core functions. Candidates will learn how to understand service level management. The trainer will give candidates...
The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT se...
ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices.
The ITIL4® Foundation training course is the very latest 'Best Practice guidance for IT Service Management. It gives a broad understanding of the very latest concepts and terminology used in Service Management worldwide.
ITIL, a professionally recognized certification scheme, provides comprehensive, practical and proven guidance for establishing a service management system, providing a common glossary of terms for businesses using IT enabled services.
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