The ITIL Foundation certification shows that you have a basic-level understanding of ITIL, which is the global benchmark for best practices in IT service management. This is an entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL.
DurationThe ITIL Foundation certification shows that you have a basic-level understanding of ITIL, which is the global benchmark for best practices in IT service management.
This is an entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL. This course also covers the links between lifecycle stages, the processes used and their contribution to service management practices.
ITIL Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.
The certification also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement programme.
Focusing on the critical alignment of IT and business strategy, this certification in ITIL gives you a comprehensive set of policies and project management concepts. If you’re looking to learn best practice techniques, then the ITIL Foundation v4 course is for you.
Pretoria Learning Academy is a Computer Training College based in Arcadia, Pretoria.
We offer training in :
Computer Basics, MS Office, Keyboard Touch Typing, Internet, IT Technician A+, Networking, Programming, Web Development, Databases & Servers, Cloud Computing, Mobility, Software Testing, Security, Pastel Accounting, Bookkeeping, Administration, Reception, Project Management, Grade 12 Equivalent and many other Training Programmes.
Accredited:
We are accredited by the MICT SETA under our registered name Pretoria Learning Academy (Pty) Ltd
Are you an IT professional involved in or responsible for the delivery of business-focused IT services? This 3 day ITIL Foundation training courses will provide you with a necessary sound understanding of best practice Service Management processes and procedures.
ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
ITIL® 4 Foundation is one of the widely-recognized entry-level certification courses provided by AXELOS in the IT Service Management category. With widespread digital transformation, enterprises needed an ITSM framework that took into account the evolving trends in the market.
ITIL® Intermediate Level: Operational Support and Analysis Course is offered by IT Academy.
ITIL® 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation.
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