ITIL® V4 Foundation Training

by The Skills Management Claim Listing

ITIL® training approaches to service management from the perspective of a lifecycle, with five core publications which cover each lifecycle stage. These are Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement (CSI).

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The Skills Management without logo

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2 Days

Course Details

ITIL® 4 is the latest update of the world's most popular framework for IT Service Management and offers a renewed focus on value-driven practices and the optimisation of IT Services.

This course is designed as an introduction that will enable delegates to address new service management challenges and utilise the potential of modern technology. By undertaking this course, you will gain the knowledge to navigate your way through the constant changes in the current technological era, which is affecting businesses across all industries.

Our ITIL® 4 foundation course will ensure you are fully equipped to pass the exam and provides a more general view of establishing an IT Service Management System and aligning it to business strategy.

  • London Branch

    Hampton Road. Ilford, London

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