ITIL® training approaches to service management from the perspective of a lifecycle, with five core publications which cover each lifecycle stage. These are Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement (CSI).
ITIL® 4 is the latest update of the world's most popular framework for IT Service Management and offers a renewed focus on value-driven practices and the optimisation of IT Services.
This course is designed as an introduction that will enable delegates to address new service management challenges and utilise the potential of modern technology. By undertaking this course, you will gain the knowledge to navigate your way through the constant changes in the current technological era, which is affecting businesses across all industries.
Our ITIL® 4 foundation course will ensure you are fully equipped to pass the exam and provides a more general view of establishing an IT Service Management System and aligning it to business strategy.
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Registered at Wales and England with UK approved training provider registration, We are expert in project management, business & IT courses and our trainers are highly qualified with practical industry experience. We have successfully trained 9,500+ students of 50+ nationalities from 300+ companies in UK, Saudi Arabia, United Arab Emirates and United States of America.
This course is designed to provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organisation, with a strong and effective strategic direction.
ITIL 4 Foundationcourse is offered by BMC Training and Development. BMC Training and Development has earned the reputation as a trusted partner in professional development and management education.
This course provides IT leaders, practitioners, support staff and staff interfacing with the organisation’s digital and information systems functions with a practical understanding of the key concepts, common language, principles and practices that enables successful management of modern IT-enabl...
The ITIL4® Foundation training course is the very latest 'Best Practice guidance for IT Service Management. It gives a broad understanding of the very latest concepts and terminology used in Service Management worldwide.
ITIL® is a collection of best practices in IT service management. The framework allows you to monitor, sculpt and improve your IT services, and is particularly valuable in a customer service based management system.
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