ITIL4 Foundation & ITIL4 Strategist: Direct, Plan, and Improve

by LEORON Institute UK Claim Listing

ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices.

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Course Details

ITIL Foundation is the entry level certification, providing general awareness of the key elements, terminology and concepts of ITIL®. This module also covers the links between lifecycle stages, the processes used and their contribution to service management practices.

 

Key Takeaways:

  • Understanding ITIL and its position as a Best Practice
  • Improve everyday practice in the IT Service area
  • Understanding the language of the IT and improve communication between various IT roles (e.g. developers, support agents, architects, designers, etc.)
  • London Branch

    Office 1, 34 Station Road Manchester, London

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