Start your ITIL v4 certification journey on the right foot with this entry-level certification that tests your general knowledge of ITIL concepts. Dive into the framework, core concepts and terminologies of the ITIL service lifecycle.
DurationStart your ITIL v4 certification journey on the right foot with this entry-level certification that tests your general knowledge of ITIL concepts. Dive into the framework, core concepts and terminologies of the ITIL service lifecycle. This 3-day course will explore IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
Audience Profile
Anyone who is interested in becoming part of an IT team, or those already involved in the IT service profession; including but not limited to IT leadership, key business managers, network operations, and business analysts.
Learning Objectives
Prepare for and pass the ITIL v4 Foundation certification exam
Identify opportunities to develop IT practices using ITIL guidelines
Interact with IT teams using ITIL v4 terminology and concepts
Explore the service value chain and IT service management practices
Recognize the importance of IT and business integration
Historically, the school’s focus has been toward the adult learner who desires to change careers and is looking for a school that can accommodate their special needs.
The training strategy has been and is to teach these “career changers” the basics of networking and PC repair before they go on to Microsoft and/or Cisco courses. By approaching training in this manner.
The Code Academy ensures that the student has a solid foundation in the networking field and thus is able to apply what they are learning to an actual network.
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