ISO 20000-1 is the international standard for quality management specifically focused around IT service management. CAAC provides a range of ISO 20000 IT Services training courses.
DurationITSM ISO 20000 training ISO 20000-1 is the international standard for quality management specifically focused around IT service management. CAAC provides a range of ISO 20000 IT Services training courses. Each training track has been designed with the specific set of learning objectives that meets the requirement of the ISO 20000 IT Services management systems standard.
The ISO 20000-1 standard aids businesses by ensuring the effective running and delivery of IT services within their organization; driving customer focus and continually improving ITSM processes.
CAAC offers three levels of ITSM certifications:
A) Advanced Level Course - CAAC Certified ISO/IEC 20000 Internal Auditor (2 days)
B) Advanced Level Course - CAAC Certified ISO/IEC 20000 Lead Auditor or Implementer (3 days)
C) Advanced Level Course - CAAC Certified ISO/IEC 20000 Lead Auditor and Implementer (5 days)
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Axxis Certification Consultancy company is one of the fastest growing international certification consisting of highly experienced professionals offering the latest in systems. ISO 20000 Certification training is offered by Axxis Certification Consultancy
This Five-day intensive course enables participants to develop the necessary expertise to audit an Information Technology Service Management System (ITSMS) based on ISO 20000 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques.
ISO/IEC 20000 defines an integrated set of management processes to form a unique service management system to work for effective delivery of services or products to the business and its respective customers. ISO 20000 training is offered by RVS Global
In this two day course, our expert instructors will teach you how to plan, execute and report on an audit of ITSM in an organization assessing its conformance with ISO/IEC 20000-1:2011 and in accordance with ISO 19011 and ISO 17021.
The standard is intended for organizations who provide managed IT services such as infrastructure and/or applications support; this can be both for external delivery e.g. to clients who have outsourced their IT support, as well as for internal IT groups.
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