Keeping Customers

by Eliesha Training Claim Listing

If you are continually satisfying your customers, then you’re not doing enough to keep them. Customer satisfaction doesn’t mean they’ll come back to you…

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If you are continually satisfying your customers, then you’re not doing enough to keep them. Customer satisfaction doesn’t mean they’ll come back to you…

 

We cover:

  • Looking at the gap between customer satisfaction and loyalty
  • Assessing your customer base in terms of their loyalty to your organisation
  • The dynamics involved in driving you towards a loyal customer base
  • Newcastle Business Park Branch

    Newcastle House Albany Court, Newcastle Business Park, Newcastle

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