Providing you with a seasoned, high quality speaker who has over 20 years of public speaking experience.
Equipping you to achieve goals through high quality training, conflict resolution, mediation & coaching.
Keynote & Event Speaker
Providing you with a seasoned, high quality speaker who has over 20 years of public speaking experience.
Opening Statement
Multiply Coaching (MC) is committed to responding to concerns and recommendations for improvement. We aim to embed consultation into all areas of our work and welcome feedback. Occasionally a client may wish to raise a formal complaint about their experience with MC.
We will investigate this with the aim of reaching an amicable resolution. Any formal complaint will be managed appropriately and sensitively. Any decisions made will be clearly and transparently communicated to the client and other affected parties.
Policy Statement
Compliments, Comments or Feedback
If a client doesn’t wish to make a formal complaint, but does wish to comment on something, they can contact the MC Office or use the form below.
We will always aim to learn from any comments or feedback and make improvements where possible or relevant. Comments and feedback are not formal complaints and as such have no formal procedure and will not be investigated.
Formal Complaint
In the first instance a client should communicate their concerns to the MC Office. The person receiving the complaint will need:
Your name and contact information
The name of the person you are complaining about
Dates relevant to your complaint
Information relevant to your complaint
If you already have an idea as to how we can resolve your complaint it would be helpful for us to know this at this stage.
Where possible you will be asked to send your complaint into the department in writing so that the complaint is taken in your own words.
An appropriate person will contact you and investigate the complaint.
Timeline
We endeavour to investigate any formal complaints within one month. If it is not possible to complete an investigation within this time, we will contact the client with an update and agree a revised timeframe.
We will send a written resolution within ten days of the investigation’s completion.
Appealing a Resolution
If you are not satisfied with the resolution or if fresh evidence comes to light you can lodge an appeal within two weeks, with your proposed resolution. You will be provided with a decision as to whether the previously recommended proposal was deemed appropriate or an alternative resolution will be proposed within a further two weeks, this decision will be discussed with the appropriate persons before sending out and will be final.
Public Speaking Courses in Liverpool and across the North West and the UK. We all know how powerful it is when people stand up and speak in public with confidence. That is what I help my clients to achieve – to be able to stand up, anytime, and give a confident presentation or speech that gets th...
I’ve got to admit it, I LOVE public speaking! I love teaching people, inspiring people and giving people the hope and the skills to launch and run their own businesses.
This public speaking course will help attendees become more confident public speakers. Attendees will explore how to develop and deliver an engaging speech.
Presenting to groups can be one of the most stressful experiences, even for senior executives; indeed, speaking in public is often cited as the number one phobia in the world today.
To become a great public speaker, your focus won’t be on knowledge – you already have that – but on delivery and self-belief.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy