Learn how to identify real beneficiaries, detect PEP customers, and Conduct due diligence on a risk-based approach, in addition to identifying the customer tax status (FATCA & CRS).
DurationThis program will provide you with the best learning experience about Know Your Customer.
Learn how to identify real beneficiaries, detect PEP customers, and Conduct due diligence on a risk-based approach, in addition to identifying the customer tax status (FATCA & CRS). Understand the customer risk rating process, account opening workflow, and how to design the smartest KYC applications.
Explore the newest technologies, including digital identity and online customer onboarding, and much more.
Learning Objectives:
GCI (Global Compliance Institute) is an International Financial Crime Prevention and Compliance Training Institute. We specialise in Compliance and Combatting Financial Crime, including Anti-Money Laundering and Terrorism Financing.In addition to KYC, Sanctions and Embargoes, Regulatory Compliance Management, FATCA and CRS.
We are a leading provider of accredited, certified banking training, ensuring that our students have a trusted partner they can count on throughout their banking career.
Our CCM Study Guide covers a broad spectrum of topics, such as the update of data electronically (EKYC), digital identity, standardised KYC, virtual currencies such as Bitcoin, risk-based money laundering and compliance management, systems feature in the field of compliance and financial crimes, and assessing the level of protection provided by your name-screening systems etc.
Our study guides focus on the Know-How Concept and how to apply the rules to your own financial institution e.g. how to calculate customer money laundering risks, how to build effective, risk-based anti-money laundering methodology, how to build transaction monitoring scenarios and how to calculate inherent and residual risks for regulatory management etc.
We also discuss AI and Robotic Process Automation, Sanctions, FATCA and CRS, FinTech, Blockchain Technology and the Executive Order on Hong Kong Normalization.
Have you got a passion to lead, serve others, or support a service or product you truly believe in? Do you want to create memorable customer experiences and make smarter business decisions? Then look no further, join our two-day course on customer service and effective team management skills.
Customer Service - Fundamentals course is offered by Gess Education. Our user-friendly GeSS LMS is purposely designed for students that are looking for a pathway to either university, upskill, reskill, or simply kick start their career.
The Victorian government's business website recognises that "no matter the size of your business, good customer service should be at the heart of your business model if you wish to be successful". Customer service training is now a leading form of training course for all sized businesses.
For any business, its customer or client base is the lifeblood of its success. When you actively develop solid, lasting relationships with individuals or other companies, it can lead to increases in revenue, as well as the creation of a strong reputation.
While studying for Certificate III in Customer Engagement, you’ll learn about engaging with customers both face-to-face and over the phone in a Contact Centre.
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