This qualification is designed for adult learners who would like to work as cabin crew. This is an ideal course for someone wishing to change their career. This qualification will focus on an introduction to cabin crew, offering a breadth and depth of study, incorporating key core of knowledge and p
Do you want a job that gives you the opportunity to travel, discover new cultures and mix with people from all walks of life?
Our Cabin Crew college course will equip you with the essential skills to help you take off towards your dream career in the aviation and airline industry.
This qualification is designed for adult learners who would like to work as cabin crew. This is an ideal course for someone wishing to change their career. This qualification will focus on an introduction to cabin crew, offering a breadth and depth of study, incorporating key core of knowledge and practical and technical skills.
Entry Requirements
This qualification is designed for adult learners who would like to work as cabin crew. There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they've already achieved a Level 1 qualification.
Course Content
Being part of a cabin crew team gives you the chance to demonstrate first-class customer service skills and provide passengers with a fantastic experience to remember.
On our NCFE Level 2 Cabin Crew course, you will learn how to coordinate a safe flight, prepare the cabin, get passengers aboard and perform safety procedures as well as how to deal with emergencies.
Throughout the course, 6 units will be completed covering all of the different and crucial elements of working as a member of the Air Cabin Crew in the Aviation sector.
Some of the topics that will be covered on this course will include:
During the course, students will also participate in various role-play scenarios where they will learn what it takes to deliver the appropriate level of cabin service.
The Role of Cabin Crew
Aviation First Aid
Developing Customer Service Skills
Safety and Emergency Procedures
Delivering Safety Demonstrations
Delivering Passenger Announcements
Cabin crew interview techniques
Progression Next Steps
Completing the NCFE Level 2 Cabin Course can help you to land your first job working in a cabin crew team.
History of Carshalton College
Carshalton College, then and now.
Carshalton Technical Institute opened in October 1954 at a cost of £120K for students aged 15-18 years old. Originally built for 1200 students the Institute had two departments, Engineering and General Education and Women's Subjects supported by a team of 11 full-time lecturers and 50 part-time staff.
The original faculty picture back row (from left to right): Head, Croft, Davis, Weller, Taylor, Bennet, and Savage. Front row: Miss Appleyard, Ms Dolan, Mr Williams (Principal), Smith, Miss Cameron.
Some of our faculty now, back row (from left to right): Anna Johnson, Nicola Jenner, Anne Rule, Pratibha Patel, Jodie Moore, Nicola Laver, and Steve Miller. Front row: Winsome Aldred, Julie Percival, Sharon Muncie, Nigel Powell and Steve Dixon.
Due to an enormous demand for Further Education, the College was extended in 1960 at a cost of £136K doubling the size of facilities.
The 1960s saw the development of "block release" training schemes the ancestors of today’s Apprenticeship programmes. Students would work while coming to the Institute for one day of training per week. Almost 65 years later, similar schemes still provide young people with access to Further Education.
1970 saw the opening of a £287K extension. The extension was officially opened by Sir Barnes Wallis, the wartime developer of the bouncing bombs. The extension included a new mechanical engineering block, a communal block, which provided a refectory library and student common room and several classrooms as well as a language laboratory.
The extension doubled the size of the college to accommodate the 3000 students who attended the college, of which 450 were enrolled on full-time courses.
More recently, our Technology, Engineering and Construction (TEC) Centre, opened in June 2016, a £10million investment to create an amazing learning space.
The TEC Centre was the result of a large construction project to open a modern facility using state of the art sustainable technologies. It consolidates the construction and motor vehicle curriculum areas into one single central location for over 900 students.
This striking modern building provides state of the art workshops to deliver the bricklaying, carpentry, electrical, motor vehicle, plastering and plumbing lessons.
Carshalton College is now part of the South Thames Colleges Group, which includes Merton College, Kingston College and South Thames College. Carshalton College is recognised for its strong local presence and its thriving vocational curriculum, especially in construction and creative industry courses.
History of Kingston College
Located in South West London, close to the River Thames, Kingston College provides students with a friendly and stimulating environment in which to gain qualifications. Some 3,500 full time and 6,000 part time students currently benefit from its professional approach to learning.
Hardly surprising, therefore, is the rate of progression to higher education. Each year over 500 Kingston College students leave to become undergraduates at British Universities. In addition, over 1,600 students study at the College on Higher Education courses.
The origins of this success go back to 1899, when the Royal Borough of Kingston upon Thames built Science and Art Schools and a Technical Institute on the present main site of the College in Kingston Hall Road.
The Victorian home of Kingston Technical College (as the institution was then known) survived until the 1960s, when major reconstruction work followed a local reorganisation of further and higher education.
In 1962 Kingston Technical College split into the present college of further education and a college of technology, now Kingston University. Because Kingston College and Kingston University have this common heritage, there remains a strong bond between them today which works to the benefit of students.
Jointly run courses and close staff relations ensure that a ladder of educational opportunity is available for both full time and part time students from post-GCSE to first degree levels, and beyond.
So, as to respond to growing student demand, Kingston College has over the past few years broadened the range of courses on offer to keep the curriculum abreast of new technology.
History of South Thames College
There has been an educational establishment on our Wandsworth site in south west London for more than 100 years.
It was founded in 1895, funded by a tax on whiskey! Students had to pay what was then a substantial fee of £1 a term for day classes. There were around 500 students studying there, a large number for those times.
1910-11 College regulations stated that "...each boy must wear the school cap or straw hat; he must also provide himself with a satchel, gymnasium shoes and a swimming costume." Apparently, the caps came in different colours depending on what "House" the student belonged to and, according to one student in 1930, the colours used to run in the rain, staining the students' faces blue, red, green or yellow.
Today, over 21,000 students are enrolled at South Thames College, and government funded courses like BTEC Nationals and A-levels are free for 16-19 year olds.
In 2009, the College merged with Merton College, another thriving education establishment in South West London.
Interestingly, while many things have changed dramatically over the last 100+ years, the focus of what is now South Thames College has not.
In 1895, students were enrolled on 'Trade Classes' designed to train and, maximise the potential of, people looking for skilled work, including carpentry, brickwork, plumbing and hygiene.
Today our vocational courses are still designed to give excellent training and maximise the potential of students looking for skills. These still include carpentry, brickwork, plumbing, and hygiene, but we have expanded into many other areas too.
South Thames College over the years
1895 Wandsworth Technical Institute was founded on the Wandsworth High Street site, replacing 'The Parsonage'
1900 More than 1,000 students enrolled on courses at the Institute
1926 The present buildings on the High Street were completed; they were later awarded a Grade II listing
1940s
During World War II our College was used to train men and women in a variety of skills and occupations that were important to the war effort, for example radar
1955 Our new 'South Block' was completed to complement the existing buildings
1974 Wandsworth Technical Institute merged with Putney College of Further Education (on Putney Hill)
2000 Government Minister Malcolm Wicks opened our Tooting Centre - a new building with state-of-the-art facilities next to Tooting Broadway tube station
2000 We completed the refurbishment of our Roehampton Centre which now offers a Learning Centre, IT facilities, cafe, Beauty Therapy suite and Childcare provision
2005 We added a new frontage to the Grade II Listed building in Wandsworth High Street, designed to be compliant with the Disability Discrimination Act (DDA). Later in the year we won an Access Award at the Wandsworth Council Design Awards
2006 We start development work, including the demolition of the South Block dating from 1955, which will result in a new learning facility at the Wandsworth Campus. As part of the building is listed, we have to use a clever design to connect the old and new buildings
2009 We open for business in the redeveloped Wandsworth campus
2009 The complete redeveloped Wandsworth Campus is opened officially
2009 Merton College merges with South Thames so between them there are now five sites across two boroughs with campuses in Balham, Merton, Roehampton, Tooting and Wandsworth
2013 Based at the Merton Campus, our flagship Hospitality and Catering Academy opens. It includes Taste, a commercial restaurant open to all and run by the students as part of their studies to provide valuable workplace experience
2013 Aurora, our non-residential centre for 16-25 year olds with autistic spectrum disorder and complex needs, opens. Here a dedicated team delivers individualised learning pathways for these young adults
merger – stcg
This National Progression Award (NPA) at SCQF level 6 will introduce you to the dynamic travel sector and will allow you to develop the employability skills and knowledge that are important to industry employers.
This one-year, full-time course will help you prepare for a career on the ground at airport terminals. You will learn about the work that goes into making sure everything runs smoothly in a busy airport.
If you are interested in working within the travel industry, specifically in the airline or retail travel sectors, or furthering your qualifications to HND level, this course is perfect for you. You will be able to participate in some external visits to travel-related organisations and listen to ta...
This level 1 course will introduce you to the travel and tourism industry and is designed for learners aged 16-18 who wish to develop skills and knowledge in the travel and tourism industry.
At least 4 GCSEs at grade 4 or above ideally in maths and English or merit / distinction at Level 2 and have been strongly working towards English and maths GCSE.
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