Leadership and Management

The Essentials course is designed for people in, or moving into, leadership roles to help them understand how a diverse workplace can help lead to a positive working environment. How understanding different communication styles can help with interpersonal workplace relationships and what positive workplace relationships look like, how to build and maintain them.

Leadership and Management - Fundamentals:

The Fundamentals course is designed for people in, or moving into, leadership roles to help understand the difference between Leadership and Management, and possible issues with moving into a leadership role for the first time.

The workshop also covers how to connect with different workplace personalities, the responsibilities of delegation and the leader’s role in workplace conflict.

Learning Outcomes

• Factors that influence relationships. Workplace Systems that influence relationships.
• Strategies to develop workplace relationships.
• Understanding Leadership and the difference between Leadership and Management- Autocratic, Democratic, Bureaucratic and Laissez-faire Leadership styles how and when to use them.
• Transactional Leaders and Transformational Leaders.
• Challenges and Potential Issues of moving into a leadership role.
• Challenges and Potential Issues of moving into a more senior role.
• Connecting with your team by understanding the different workplace
• personalities - how they work and how to lead them.
• Delegating and the Leadership role.
• How to delegate successfully.
• What to delegate.
•  Impacts of workplace conflict.
• Strategies for managing/resolving workplace conflict.
• Understanding Cultural Diversity and Cultural Differences.
• Written, Visual, Verbal, Non-Verbal Communication.

Course content includes:

• The Diverse workplace
• Communication
• Positive workplace relationships
• Differences between Leadership and Management
• Challenges and potential issues moving into a leadership role
• Challenges and potential issues moving into a more senior leadership role
• Getting to know your team
• Delegation
• Conflict and resolution strategies.