Leadership and Management

by Workplace Training Claim Listing

The Fundamentals course is designed for people in, or moving into, leadership roles to help understand the difference between Leadership and Management, and possible issues with moving into a leadership role for the first time.

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Course Details

The Essentials course is designed for people in, or moving into, leadership roles to help them understand how a diverse workplace can help lead to a positive working environment. How understanding different communication styles can help with interpersonal workplace relationships and what positive workplace relationships look like, how to build and maintain them.

 

Leadership and Management - Fundamentals:

The Fundamentals course is designed for people in, or moving into, leadership roles to help understand the difference between Leadership and Management, and possible issues with moving into a leadership role for the first time.

The workshop also covers how to connect with different workplace personalities, the responsibilities of delegation and the leader’s role in workplace conflict.

 

Learning Outcomes

  • Factors that influence relationships. Workplace Systems that influence relationships.
  • Strategies to develop workplace relationships.
  • Understanding Leadership and the difference between Leadership and Management- Autocratic, Democratic, Bureaucratic and Laissez-faire Leadership styles how and when to use them.
  • Transactional Leaders and Transformational Leaders.
  • Challenges and Potential Issues of moving into a leadership role.
  • Challenges and Potential Issues of moving into a more senior role.
  • Connecting with your team by understanding the different workplace
  • personalities - how they work and how to lead them.
  • Delegating and the Leadership role.
  • How to delegate successfully.
  • What to delegate.
  •  Impacts of workplace conflict.
  • Strategies for managing/resolving workplace conflict.
  • Understanding Cultural Diversity and Cultural Differences.
  • Written, Visual, Verbal, Non-Verbal Communication.

 

Course content includes:

  • The Diverse workplace
  • Communication
  • Positive workplace relationships
  • Differences between Leadership and Management
  • Challenges and potential issues moving into a leadership role
  • Challenges and potential issues moving into a more senior leadership role
  • Getting to know your team
  • Delegation
  • Conflict and resolution strategies.
  • Auckland Branch

    9E Beatrice Tinsley Drive, Auckland

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