Leadership Skills Training

Our Leadership Skills Training courses can be run anywhere on site in Sydney. Our workshops are flexible and can be tailored to suit your needs. 

Course Objectives:

By the end of the course delegates will be able to:

• Identify and adapt to the qualities of a good leader
• Identify personality styles of team members and adjust behaviors accordingly
• Learn the skills of effective communication
• Learn how to diagnose team members requirements and adapt leadership styles accordingly
• Understand the skills required to delegate effectively
• Learn to give positive and constructive feedback to team members
• Learn the skills and behaviours of coaching team members
• Demonstrate the techniques to counsel a team member to address performance gaps

Course Outline 

• Qualities of a good leader
• Common traps that new leaders fall into
• Balancing your skills and capabilities
• Understanding personality styles
• Adapting your style to create good relationships 
• Understanding leadership styles and selecting the right leadership approach for situations
• Effective communication
• The communication process
• The three Vs (Visual Verbal Vocal)
• Barriers to communication in the team
• Listening and questioning skills
• Delegation Skills
• Benefits of delegation
• Barriers to delegation
• Feedback skills
• Characteristics of good feedback
• Practice giving feedback
• Coaching Skills
• Skills of a good coach
• The GROW model of coaching
• Performance Management
• The performance cycle
• Setting goals and KPIs
• Informal vs formal counselling
• Reward and recognition
• Responding to argumentative employees