This programme is aimed at providing senior and middle management with the necessary knowledge and skill to create a customer driven organisation.
DurationThis programme is aimed at providing senior and middle management with the necessary knowledge and skill to create a customer driven organisation.
Defining exceptional customer care within your organisation.
Eliminating the toxic issues with regard to customer service within your organisation.
Creating effective Customer Relations Management (CRM) strategy.
Communicating excellence to your customers.
Managing the boundaries of service excellence within your organisation.
First and third person perspectives on service within your organisation.
Becoming a landmark of excellence.
Who Should Attend?
Senior and middle managers
Customer relations managers
Business owners
Any person interested in strategic knowledge and skills in the area of customer service and CRM.
Premier Conferencing was founded in 2005 and is one of the biggest brands servicing the African Market. Premier Conferencing has been providing high level ,short duration corporate business, management and health training.
Our goal is to offer real benefit to our customers through the provision of pertinent and up to date business knowledge and competencies in the form of high quality, well researched products, delivered by professional hands on experts.
Premier Conferencing is a BEE Level 1 service provider that holds accreditations with SAAMA, TETA, LG SETA,CETA and AGRISETA. The company is also approved by the Department of Labour to conduct First Aid and Driven Machinery Training
Successful Leadership course is offered by ExecuTrain. We provide key skills necessary for success that cover all aspects of contemporary business. We offer both public and private courses depending on your needs and cover a broad collection of essential modules.
The ability to build rapport and trust, to present oneself and one's ideas with clarity and professionalism and to be able to handle challenging situations is invaluable leadership training. A little time spent working on your communication skills will pay huge dividends.
The programme is designed to share the latest insights and content across the areas of critical importance to senior executives and decision-makers in organisations. This programme is run in conjunction with and certified by CGF Research Institute (Pty) Ltd.
Alignment Navigating Organizational Success,Mastering Communication and Conflict Management,Leadership, Mentorship, and Team Development,Building a Culture of Empowerment
Leadership training is offered by PMI. PMI has over 40 years experience as a leading provider of corporate training solutions in Southern Africa. We offer a progression on articulated learning from level NQF 1 to NQF 8 with over 40 qualifications and 150 short courses.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore