Take the technical experience that you already have & add the leadership skills required for supervisors today, including communication, coaching & conflict management.
Who Should Attend
This leadership training workshop is for new supervisors who have yet to have any formal training and less than 2 years experience on the job.
Key Subject Areas
Learning Outcome
KiwiHost was first introduced to New Zealand in 1989 by the New Zealand Tourism Board. Back then we offered only two products. Thousands of New Zealanders working in the tourism and hospitality industry completed these workshops and became staunch KiwiHost advocated.
You will learn the principles and practices of successful leaders, unique problem-solving strategies, conversation frameworks and communication skills to help you lead and develop people well and drive positive change.
Learn about Growth Coaching International’s proven ‘relationships to results’ methodology for coaching individuals and teams. This very practical programme is designed to introduce participants to leadership coaching.
It will help them adopt a coaching mindset, avoid the most common pitfalls when coaching and offers simple tools that enable them to take a coaching approach to the wide range of conversations they have in the course of their day, week or year.
An introduction to what leadership is and what makes a good leader.
Empower your team to identify others development areas and recognise natural strengths.
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