Take the technical experience that you already have & add the leadership skills required for supervisors today, including communication, coaching & conflict management.
DurationWho Should Attend
This leadership training workshop is for new supervisors who have yet to have any formal training and less than 2 years experience on the job.
Key Subject Areas
Learning Outcome
KiwiHost was first introduced to New Zealand in 1989 by the New Zealand Tourism Board. Back then we offered only two products. Thousands of New Zealanders working in the tourism and hospitality industry completed these workshops and became staunch KiwiHost advocated.
It will help them adopt a coaching mindset, avoid the most common pitfalls when coaching and offers simple tools that enable them to take a coaching approach to the wide range of conversations they have in the course of their day, week or year.
We believe that coaching is the universal language of change and learning. It is fundamental for helping leaders increase their own self-awareness and to realise their personal potential and that of their teams.
This course provides participants with a strategic approach to ensuring the efficiency and effectiveness of a team’s performance.
This programme develops your capability in operational leadership allowing you to understand the process of transforming strategic priorities into operational plans through clear communication, assigning accountabilities, resource allocation, internal process definition and ongoing measurement.
Combining a post-graduate academic research background in human resource development, with deep expertise as a public sector manager, programme manager and organisational excellence advisor, Mark is well positioned to help leaders improve their leadership practice.
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