This course will benefit anyone who deals with conflict in their personal, workplace or community settings.
DurationThis course will benefit anyone who deals with conflict in their personal, workplace or community settings.
Students will learn what factors contribute to conflict, how to more effectively manage and reduce conflict, and how to effectively deal with challenging relationships. Students will also examine their own personal conflict style.
As leaders, students will learn how unresolved conflict impacts culture and learn skills and concepts that not only reduce conflict but encourage an environment of collaboration and creativity.
VCC is proud to inspire a new generation of students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.
With over 15,000 students, including a growing number of Aboriginal and International learners, 1,100 employees and an annual budget of $105 million, VCC is a key player in the post-secondary landscape in B.C.
Our connections to industry ensure that our students have direct access to employers while our model of access and our partnerships across the post-secondary sector assist students to reach their goals at any stage of their educational journey.
Our commitment to diversity, accessibility, quality, and relevance makes VCC a unique and exciting place to study. We believe that VCC students have unlimited potential, and it's our job to make sure our graduates are equipped with the skills and knowledge they need to succeed.
With the skills gained in this course, you will be able to apply assertive communication tactics to conflict resolution.
This course will focus on building and managing relationships at all angles of the supervisor role.
This program will teach participants the basic concepts of conflict management and resolution by expanding their knowledge and awareness of the structured processes involved
This course presents strategies for resolving work-related conflicts, whether these are present among employees or between an employee and an employer.
In this course, we will explore why conflicts develop within teams. We will use root cause analysis to make our best assessment of the conflict and then learn tools that can help us as leaders move our teams out of conflict and restore and improve team productivity.Â
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